[SSF] - Engagement Lead - Analytics

ProcDNA; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

ProcDNA is seeking an Engagement Lead- Market Research to join our team in San Francisco, CA. You will own end-to-end market research engagements, acting as the primary client contact and shaping strategic recommendations for healthcare and life sciences clients.

You will lead teams, drive delivery excellence, translate insights into executive-ready narratives, and identify opportunities to expand engagements. This role demands senior stakeholder management and strong analytical leadership.

Qualifications

• Bachelor’s or Master’s degree in engineering with excellent academic performance.
• 5–7 years of experience in Market Research, healthcare/pharma consulting, with 4 years in the U.S. market.
• Deep expertise translating research into executive-level recommendations.
• Strong proficiency in Excel and PowerPoint; familiarity with advanced analytical or BI tools.
• Excellent problem-solving skills with the ability to synthesize insights from complex data sets.
• Strong communication and client management skills, with experience presenting insights to senior stakeholders.

Responsibilities

• Client & Engagement Ownership: Own market research engagements end-to-end, serving as the primary client contact and ensuring delivery excellence.
• Insight & Recommendation Leadership: Translate research findings into clear, executive-ready insights and strategic recommendations.
• Stakeholder Management: Build trusted partnerships with senior client stakeholders and guide discussions through data-driven narratives.
• Team Leadership & Development: Lead, mentor, and develop engagement teams, ensuring high performance, quality standards, and career growth.
• Business Growth & Innovation: Identify opportunities to expand engagements, develop new offerings, and strengthen ProcDNA’s market research practice.

Skills

Problem-solving

Client management

Communication

Education

Bachelor’s or Master’s in Engineering

Tools

Excel

PowerPoint

Job description

About ProcDNA

ProcDNA is a fast-growing global life sciences consulting firm that combines design thinking with advanced technology to deliver high-impact Commercial Analytics and Technology solutions. Since our founding during the pandemic, we have grown to a team of 450+ professionals across 9 global offices, united by a culture of learning, collaboration, and innovation. At ProcDNA, you’ll work closely with talented peers on meaningful problems, gaining exposure to complex challenges while helping shape the future of healthcare and life sciences.

What we are looking for

We are seeking an Engagement Lead- Market Research to join our team—owns end-to-end delivery of complex market research engagements and serves as the primary strategic partner to clients. This role is accountable for shaping research strategy, ensuring analytical excellence, and driving high-impact recommendations. The Engagement Lead provides senior leadership across teams, manages client relationships, and contributes to business growth by expanding engagements and strengthening ProcDNA’s market research capabilities.

What you will do

• Client & Engagement Ownership: Own market research engagements end-to-end, serving as the primary client contact and ensuring delivery excellence.
• Insight & Recommendation Leadership: Translate research findings into clear, executive-ready insights and strategic recommendations.
• Stakeholder Management: Build trusted partnerships with senior client stakeholders and guide discussions through data-driven narratives.
• Team Leadership & Development: Lead, mentor, and develop engagement teams, ensuring high performance, quality standards, and career growth.
• Business Growth & Innovation: Identify opportunities to expand engagements, develop new offerings, and strengthen ProcDNA’s market research practice.

Must Have

• Strong educational background in engineering (Bachelor’s or Master’s) with excellent academic performance
• 5–7 years of relevant experience in Market Research, healthcare/pharma consulting,with preferable4 years in the U.S. market.
• Deep expertise in translating research into strategic, executive-level recommendations.
• Strong proficiency in Excel and PowerPoint; familiarity with advanced analytical or BI tools.
• Excellent problem-solving skills with the ability to synthesize insights from complex data sets.
• Strong communication and client management skills, with experience presenting insights to senior stakeholders