SSD Disability Case Manager: Client & Appeals Support

Garza Law Firm; Knoxville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Garza Law Firm in Knoxville, TN seeks a full-time Social Security Disability Paralegal/Case Manager to support SSD filings and appeals. You will manage client caseloads, collect documents, and prepare materials for attorneys and hearings.

Applicants should be proficient with Microsoft 365, have strong communication and organizational skills, and experience with case management tools such as Filevine, Chronicle, and Lead Docket. Compliance with SSA rules is essential.

Qualifications

• High School Diploma or equivalent required.
• Proficient with Microsoft 365 apps (Outlook, Word, Teams).
• Strong verbal and written communication.
• Excellent organizational skills.
• Experience with case management systems (Filevine, Chronicle).
• Experience with Lead Docket.

Responsibilities

• Manage a caseload of SSD applicants from initial application through appeals.
• Assist clients with SSD forms, questionnaires and filing appeals; collect and submit documents.
• Prepare case files for attorney review and hearing materials; coordinate medical evaluations and SSA hearings.
• Ensure compliance with SSA guidelines and deadlines; monitor progress and respond to SSA requests.

Skills

Microsoft 365

Verbal communication

Written communication

Organizational skills

Education

High School Diploma

Bachelor’s degree preferred

Tools

Filevine

Chronicle

Lead Docket

Job description

Garza Law Firm in Knoxville, TN seeks a full-time Social Security Disability Paralegal/Case Manager to support SSD filings and appeals. You will manage client caseloads, collect documents, and prepare materials for attorneys and hearings.

Applicants should be proficient with Microsoft 365, have strong communication and organizational skills, and experience with case management tools such as Filevine, Chronicle, and Lead Docket. Compliance with SSA rules is essential.