SSA Training & Compliance Leader

Cuyahoga County Board of Developmental Disabilitie; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare benefits

Pension plan

Paid time off

Job summary

The Cuyahoga County Board of Developmental Disabilities seeks a Manager to plan, organize and coordinate onboarding and training for new staff in the Service & Support Administration Department. The role supervises the Project Administrator and SSA Supervisors to ensure compliance and quality in service planning.

You will develop training modules, maintain schedules, stay current with DoDD guidance, and collaborate with Provider Support and other departments to meet regulatory requirements while

Qualifications

• Bachelor’s degree in Special education, Social Work, Psychology or related area.
• Experience developing and facilitating training for large and small groups, preferred.
• Experience with technologies and best practices for creating instructional materials across multiple teaching platforms, highly desirable.
• Three years Cuyahoga DD experience or five years of DD experience.
• Some supervisory experience in a related field preferred or substantial professional experience in service coordination.
• Eligibility for State Department of DD SSA Supervisor certification with certification occurring within state statute timelines.
• Valid State of Ohio driver’s license and continued maintenance of excellent driving record.

Responsibilities

• Coordinate onboarding of new SSAs, schedule trainings, and recruit trainers; oversee shadowing and mentoring.
• Coordinate SSA Supervisor training, onboarding and annual topics; ensure up-to-date rule changes and HR coordination.
• Develop routine refresher trainings for SSA leadership on agency policies and waiver rules.
• Schedule training modules, shadowing opportunities, and IT systems training.
• Supervise the Project Administrator and oversee new processes as rules are introduced.
• Oversee SSA compliance with OhioISP and Medicaid management in collaboration with DoDD and Provider Support.
• Supervise Onboarding SSA Supervisors through hire date and probation.
• Maintain SSA training modules and update with DoDD guidance and rule changes.
• Maintain master schedule of SSA trainings; coordinate outside trainers as needed.
• Plan and facilitate SSA department meetings and distribute weekly updates.
• Stay updated on field guidance; attend conferences for best practices.
• Coordinate with HR to track training dates and schedule trainings for SSA staff.
• Provide technical assistance to SSA management on training needs.
• Collaborate with other Cuyahoga DD departments and participate in state-wide work groups.
• Participate in MAC program per DoDD guidance.
• Perform other duties as assigned.

Skills

Training & Onboarding

Leadership

Program Coordination

Policy & Compliance

Stakeholder Collaboration

Education

Bachelor’s degree in Special education, Social Work, Psychology or related area

Job description

The Cuyahoga County Board of Developmental Disabilities seeks a Manager to plan, organize and coordinate onboarding and training for new staff in the Service & Support Administration Department. The role supervises the Project Administrator and SSA Supervisors to ensure compliance and quality in service planning.

You will develop training modules, maintain schedules, stay current with DoDD guidance, and collaborate with Provider Support and other departments to meet regulatory requirements while