SRU Accounts Team Specialist

Morgan Stanley; Columbus (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Opportunity to work with a leading firm

Supportive and inclusive work culture

Opportunities for professional development and growth

Competitive salary and benefits package

Job summary

Morgan Stanley is seeking dedicated Accounts Team Specialists in Columbus, Ohio to join our team. This role entails close collaboration with field management for compliant processing of New Accounts and Account Modifications. Key responsibilities include reviewing and approving requests, providing exceptional internal customer service, and applying firm policies on account management.

The ideal candidate will possess the required FINRA Series qualifications, strong communication skills, and the ability to thrive in a fast-paced environment. Join us for opportunities in a supportive and inclusive culture.

Qualifications

• FINRA Series 9/10 or Series 4 and 24 required.
• Excellent interpersonal and client service skills.
• Strong written and verbal communication skills.
• Ability to thrive in a dynamic and fast-paced environment.

Responsibilities

• Review and approve New Accounts and Account Modification requests.
• Provide exceptional customer service to internal partners.
• Research and resolve issues and deficiencies efficiently.
• Ensure timely follow-up and resolution of inquiries.
• Manage a high volume of requests in a fast-paced environment.
• Apply firm policies and procedures on account opening and maintenance.
• Stay updated on SEC/FINRA, Compliance, and firm guidelines.
• Participate in projects and remediation efforts as needed.

Skills

Interpersonal skills

Client service skills

Written communication

Verbal communication

Education

FINRA Series 9/10 or Series 4 and 24

Job description

We are seeking dedicated and detail-oriented Accounts Team Specialists to join our team. This role involves working closely with all levels of field management to ensure smooth and compliant processing of New Accounts and Account Modifications. The Accounts Team Specialists will report directly to the Regional Accounts Team Manager.

Key Responsibilities

• Review and approve New Accounts and Account Modification requests.
• Provide exceptional customer service to internal partners.
• Research and resolve issues and deficiencies efficiently.
• Ensure timely follow-up and resolution of inquiries.
• Manage a high volume of requests in a fast-paced environment.
• Apply firm policies and procedures on account opening and maintenance, including KYC and CIP standards.
• Stay updated on SEC/FINRA, Compliance, and firm guidelines to ensure risk mitigation.
• Participate in projects and remediation efforts as needed.

Qualifications

• FINRA Series 9/10 or Series 4 and 24 required.
• Excellent interpersonal and client service skills.
• Strong written and verbal communication skills.
• Ability to thrive in a dynamic and fast-paced environment.

Benefits

• Opportunity to work with a leading firm
• Supportive and inclusive work culture.
• Opportunities for professional development and growth.
• Competitive salary and benefits package.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).