Registered Service Associate

PowerToFly; Atlanta (GA); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

Morgan Stanley is seeking a Registered Service Associate to provide operational support and general management assistance across the market. The role involves handling documents, money movement, trade support, and various approvals while elevating issues as needed.

The position requires a High School Diploma (College degree preferred) and active FINRA licenses (Series 7/66 or 63/65). Strong Microsoft Office skills, writing, and client service are essential in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• College degree preferred.
• Active FINRA licenses: Series 7 and 66 or Series 63 and 65 required.

Responsabilités

• Manage documents with quality reviews for accuracy and completeness.
• Oversee and distribute incoming and outgoing mail, including time-stamping.
• Perform basic money movement functions such as check deposits and approvals.
• Assist with processing of trade adjustments and respond to operational alerts.
• Execute actionable items to meet service level expectations in a timely manner.
• Support audit preparedness and regulatory compliance.
• Remedy and/or escalate service breaks to management.
• Assist with special projects such as recruit onboarding support.
• Identify firm services and secure digital offerings for clients.

Connaissances

Microsoft Office

Writing

Interpersonal skills

Client service

Detail oriented

Organizational skills

Team player

Fast-paced environment

Formation

High School Diploma/Equivalency

College degree preferred

Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required

Description du poste

POSITION SUMMARY

Registered Service Associates perform operational support and oversight on behalf of the market as well as general management support functions and special projects. The role is responsible for daily functions such as document maintenance, money movement, trade support and various approvals. The Registered Service Associate must have the ability to resolve problems using all available resources and to elevate matters as necessary.

DUTIES and RESPONSIBILITIES:

OPERATIONAL SUPPORT:

• Manage documents, including quality reviews for accuracy and completeness, scanning and electronic filing
• Oversee and distribute incoming and outgoing mail, including opening, sorting, time‑stamping and distributing regular and/or overnight mail at multiple points throughout the day
• Perform basic money movement functions such as check deposits, issuing checks and cash and securities transaction approvals
• Assist with processing of trade adjustments and responding to operational alerts
• Execute actionable items upon review of delegated reports and requests to meet service level expectations in a timely manner
• Support the Service and Risk Management team in audit preparedness through ongoing monitoring of accounts and processes, ensuring compliance with firm policies and regulatory requirements
• Remedy and/or escalate service breaks to management team
• If supervisory licenses are held – possibility of supervisory responsibilities to be delegated

OTHER:

• Assist with special projects (e.g., recruit onboarding support)
• Identify firm services and solutions that support clients’ needs including secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile including remote deposit capture features
• Maintain focus on evolving policy and platform changes, participating in training opportunities and conference calls as needed
• Perform various other administrative duties on behalf of the branch (e.g., telephone coverage, ordering supplies, facilities support)
• Serve as a resource to sales, service, risk and Home Office partners on behalf of Service Managers
• Organize and track progress against operational remediation projects

EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:

Education and/or Experience

• High School Diploma/Equivalency
• College degree preferred
• Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required

Knowledge/Skills

• Strong computer skills and knowledge of Microsoft Office products
• Exceptional writing, interpersonal and client service skills
• Detail oriented with superior organizational skills and ability to prioritize tasks
• Team player with the ability to collaborate with others
• Ability to work in a fast‑paced, evolving environment
• Willingness to obtain Series 9 and Series 10 (SU) for delegation of supervisory functions

Reports to:

• Service Manager

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We offer some of the most attractive and comprehensive employee benefits and perks in the industry. There is also ample opportunity to move about the business for those who show passion and grit in their work.

EEO Statement

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross‑section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.