SRU Accounts Team Specialist

PowerToFly; Columbus (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Opportunities for professional development

Supportive and inclusive work culture

Competitive salary and benefits package

Job summary

A leading financial services firm based in Columbus, OH, is seeking an Accounts Team Specialist. This role involves reviewing account requests, ensuring compliance with policies, and resolving internal inquiries. The ideal candidate will possess FINRA qualifications, excellent communication skills, and the ability to work in a fast-paced environment. Join a supportive company focused on professional growth and a commitment to diversity and inclusion.

Qualifications

• FINRA Series 9/10 or Series 4 and 24 required.
• Excellent interpersonal and client service skills.
• Strong written and verbal communication skills.
• Ability to thrive in a dynamic and fast-paced environment.

Responsibilities

• Review and approve New Accounts and Account Modification requests.
• Provide exceptional customer service to internal partners.
• Research and resolve issues and deficiencies efficiently.
• Ensure timely follow-up and resolution of inquiries.
• Manage a high volume of requests in a fast-paced environment.
• Apply firm policies and procedures on account opening and maintenance.

Skills

Interpersonal skills

Client service skills

Written communication

Verbal communication

Ability to thrive in dynamic environments

Education

FINRA Series 9/10 or Series 4 and 24

Job description

We are seeking dedicated and detail-oriented Accounts Team Specialists to join our team. This role involves working closely with all levels of field management to ensure smooth and compliant processing of New Accounts and Account Modifications. The Accounts Team Specialists will report directly to the Regional Accounts Team Manager.

Key Responsibilities:

• Review and approve New Accounts and Account Modification requests.
• Provide exceptional customer service to internal partners.
• Research and resolve issues and deficiencies efficiently.
• Ensure timely follow-up and resolution of inquiries.
• Manage a high volume of requests in a fast-paced environment.
• Apply firm policies and procedures on account opening and maintenance, including KYC and CIP standards.
• Stay updated on SEC/FINRA, Compliance, and firm guidelines to ensure risk mitigation.
• Participate in projects and remediation efforts as needed.

Qualifications:

• FINRA Series 9/10 or Series 4 and 24 required.
• Excellent interpersonal and client service skills.
• Strong written and verbal communication skills.
• Ability to thrive in a dynamic and fast-paced environment.

Why Join Us?

• Opportunity to work with a leading firm
• Supportive and inclusive work culture.
• Opportunities for professional development and growth.
• Competitive salary and benefits package.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).