SRO Engineer

Versant; New Jersey; Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Equity

Job summary

Versant is seeking a hands-on SRO Engineer to help establish and scale reliability practices across its technology organization in a hybrid cloud/on‑prem environment. You will develop standards, runbooks, and reusable procedures to improve reliability, resilience, and supportability of enterprise platforms and services.

You will translate reliability principles into clear guidance for teams, build repeatable operational practices, and contribute to incident and problem management while

Qualifications

• Bachelor’s degree in CS, Engineering, IT, or a related field.
• 3+ years in SRE, IT ops, or related platform engineering.
• Experience with production support, cloud platforms, or enterprise services.

Responsibilities

• Translate reliability principles into actionable guidance for cloud, on‑prem, and hybrid environments.
• Develop standards, runbooks, and incident response procedures.
• Collaborate with engineering teams to improve service reliability and readiness.

Skills

SRE

Incident management

Documentation

Observability

Cloud platforms

Education

Bachelor's degree

Tools

ServiceNow

Jira

Confluence

Job description

Role Overview

The SRO Engineer is a hands-on operational engineering role responsible for helping establish and scale reliability practices across VERSANT’s technology organization. As a member of the newly formed Platform SRO team, this role will develop standards, documentation, operational procedures, and reusable practices that improve the reliability, resilience, and supportability of enterprise platforms and services.

What You Will Do

The SRO Engineer will help translate reliability principles into clear, practical guidance that teams can consistently apply across cloud, on-premises, and hybrid environments. This role is well suited for an engineer who combines technical troubleshooting experience with strong documentation, organization, and collaboration skills.

Why It Might Be a Fit

Success will require building repeatable operational practices, improving service documentation, supporting incident and problem management, and helping engineering teams prepare their systems for reliable production operation.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field
• 3+ years of experience in System Reliability Operations, Site Reliability Engineering, IT Operations, Production Support, Platform Engineering, DevOps, Infrastructure Engineering, or a related technical role
• Experience supporting production applications, infrastructure, cloud platforms, or enterprise technology services
• Demonstrated experience creating technical documentation, operational runbooks, troubleshooting guides, or standard operating procedures
• Working knowledge of incident management, problem management, root cause analysis, and operational escalation practices
• Familiarity with reliability concepts such as SLIs, SLOs, availability, resiliency, service ownership, and operational readiness
• Experience with monitoring, logging, alerting, or observability tools
• Familiarity with cloud platforms such as AWS, Azure, or GCP and modern distributed systems
• Experience using enterprise collaboration and workflow tools such as ServiceNow, Jira, Confluence, or similar platforms

Benefits

• Good faith pay range
• Health insurance
• Retirement plans
• Paid time off
• Equity