SRN Representative - SRN Workforce - Spectrum - Day Shift - Full Time

300 Sharp HealthCare; San Diego (CA); On-site; USD 40,000 - 56,000; Full time

Job summary

Sharp HealthCare in San Diego, California, is seeking an Administrative Support Specialist for the Staffing Resource Network (SRN). The role delivers a high level of customer service and ensures timely, accurate information to employees, management, and external departments.

You will handle HR paperwork, file maintenance, workflow management, and data accuracy, with opportunities to work with IT accounts, time reporting, and onboarding for travelers.

Qualifications

• Self-motivated team player with strong interpersonal skills.
• Able to multi-task and prioritize with attention to detail.
• Proficient in Microsoft Office (Word, Excel, Access).

Responsibilities

• Administrative support and data accuracy for HR records.
• Handle HR paperwork sessions and IT account requests.
• Maintain traveler/employee files and regulatory compliance.
• Process SRN monthly and annual activities under supervision.

Skills

Interpersonal skills

Multitasking

Attention to detail

MS Office

Education

High School Diploma or Equivalent

Tools

One Staff

Job description

Hours: Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Start time rotate for traveler onboarding Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $29.080 - $36.350 - $40.710

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do

To provide operational support for the Staffing Resource Network Department (SRN), employees, management, and external departments by delivering a high level of customer service as well as timely and accurate information.

Required Qualifications

• H.S. Diploma or Equivalent
• 3 Years Experience in an administrative support role.

Essential Functions

Administrative support

Develops and maintains a working knowledge of all pertinent Sharp HealthCare Human Resources policies and procedures and practices, as well as all SRN policies/procedures, and practices. Analyzes, verifies, and ensures accuracy of all employee data sent to Human Resources, including editing/auditing for accuracy. Initiates, maintains, and audit department employee/traveler files to ensure regulatory compliance. Prioritizes all work and meets necessary deadlines to maintain an appropriate level of support for peers, supervisors, department leadership, and the department as a whole.

Human resource management

Conducts new employee/traveler paperwork sessions and ensures all HR paperwork is complete and meets all regulatory and internal requirements. Request new accounts through IT to ensure new employee/traveler has access to applications necessary for position. Creates and updates employee/traveler positions in One Staff, including terminations and transfers. Ensures that new employees/traveler experience a positive introduction to Sharp HealthCare. Coordinates with SRN Supervisor and training departments to assure timely employee/traveler processing and scheduling. Orients all new hire employees/travlers to time reporting system and provides additional support for existing employees as requested. Fit Testing of all new hire employees/travelers when required for position.

Performs general clerical duties

Filing, duplication, and collation or written materials, assembly of booklets/reports, new hire packets, and stuffing and sealing envelopes. Types forms, labels, and envelopes. Provides back up support for coverage in reception areas. Works collaboratively with others on projects as assigned and fulfills all responsibilities given as a result. Attends and participates in departmental meetings.

Workflow management

Utilizes critical thinking skills to analyze and apply appropriate level of knowledge to process complex transactions. Appropriately uses internal resources when questions/problems arise. Provides research and follow-up services through collaboration with divisional departments (Payroll, HR, HRIS, Recruitment, EOHD, etc). Under direction of SRN Supervisor, initiates and monitors monthly and annual processes for SRN employees/travelers, including routine correspondence.

Knowledge, Skills, and Abilities

Self motivated team player with strong interpersonal skills who is able to work well with a wide variety of internal and external customers over the phone, in person, and via email. Demonstrated ability to exercise sound judgment, attention to detail, and accuracy. Ability to multi-task and prioritize. Computer skills in Microsoft Office applications (Word, Excel, Access).

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Sharp HealthCare is a not-for-profit health care system based in San Diego, California, with four acute care hospitals, three specialty hospitals, three medical groups and a health plan. We provide medical services in virtually all fields of medicine, including primary care, heart care, cancer, orthopedics, women’s health, rehabilitation, robotic surgery and bariatric surgery. Sharp sets the community standard for exceptional care. Sharp Grossmont Hospital and Sharp Memorial Hospital have received prestigious Magnet recognition by the American Nurses Credentialing Center for excellence in nursing practices and quality patient care. At the heart of our organization are more than 18,000 affiliated physicians, nurses, staff and volunteers who are on a journey to make health care better for our patients and their families. It’s what we call The Sharp Experience – treating each person with dignity, compassion and respect, and using our clinical excellence and advanced technology to deliver the highest-quality patient care. We are dedicated to transforming the health care experience by making Sharp the best place to work, the best place to practice medicine and the best place to receive care in San Diego.