SRS - Lead - Sharp Cardiovascular & Thoracic Center – RN – Full Tume – Day Shift

300 Sharp HealthCare; San Diego (CA); On-site; USD 124,000 - 179,000; Full time

Job summary

Sharp HealthCare in San Diego is seeking a registered nurse in a leadership role to support patient care operations across a designated population. You will assist patients, staff and physicians, helping maintain efficiency and high-quality service, under the supervision of the Patient Care Manager.

Responsibilities include leading Nursing and PSR staff, coordinating tests and procedures, ensuring safe medication administration, and mentoring new hires while upholding infection control and

Qualifications

• Graduate of an accredited school of nursing.
• 3 Years RN experience in related clinical area.
• Leadership experience.
• California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - REQUIRED
• ACLS Certification (Advanced Cardiac Life Support) - REQUIRED

Responsibilities

• Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population.
• Assists the Patient Care Manager with the leadership of the Nursing and Patient Service Representative Staff.
• Demonstrates advanced clinical knowledge and skill in assigned area and within scope of practice.
• Administers medications safely and accurately per guidelines and written order.
• Partners with physicians to continuously learn and expand clinical knowledge base.
• Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians.

Skills

Leadership

Patient care

Communication

Education

California RN license

AHA BLS Healthcare

ACLS Certification

Job description

Hours: Shift Start Time: 8 AM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: Not Specified On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $59.610 - $76.910 - $86.150 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do

Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population. Assists the Patient Care Manager with the leadership of the Nursing and Patient Service Representative Staff.

Required Qualifications

• Graduate of an accredited school of nursing.
• 3 Years RN experience in related clinical area.
• Leadership experience.
• California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
• ACLS Certification (Advanced Cardiac Life Support) - American Heart Association -REQUIRED

Essential Functions

• Demonstrates advanced clinical knowledge and skill in assigned area and within scope of practice.
• Demonstrates strong nursing skills in the area of assessment, planning implementations and evaluation of patient care.
• Fully successful in performing/assisting with all tests and procedures in assigned department.
• Administers medications safely and accurately per guidelines and written order. No medication errors.
• Partners with physicians to continuously learn and expand clinical knowledge base.
• Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians.
• Returns phone calls according to physician instruction.
• May schedule patient appointments.
• In partnership with physician, provides specific educational material and individual teaching.
• Uses universal precautions and demonstrates knowledge of infection control policies and procedures.
• Assist PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management.
• Acts as a positive role model and ensures appropriate service delivery.
• Participates in clinical projects as directed by the physician or manager.
• Proficient in all nursing procedures with the Specialty Departments. Inclusive of, but not limited to: Advanced and Complex Wound care, Urological procedure assistance, Radiofrequency ablation procedure set up and assistance, stand by assist for flex sigmoidoscopies and assistance/set up for other minor surgical procedures.

Daily operations

Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards. Reviews charge tickets for accuracy and completeness. Assist with procedure and surgical prior authorizations. Service recovery. Coordination with hospital surgical services to ensure block times are obtained and held.

Department efficiency and effectiveness

Organizes and completes daily requirements and responsibilities. Able to respond to changing circumstances and prioritize patient needs. Responds to urgent and emergent situations in a calm and capable manner. Utilizes good judgment and problem solving ability. Ensures readiness of reports and information to maximize patient visit. Maintains appropriate supply levels. Cost conscious in usage. Participates in and prepares for site inspections and inventories. Completes department inventories per guidelines. Enters authorizations and schedules surgeries and procedures in a timely and accurate manner.

Department operations Staffing

Ensures appropriate level of staffing (flex up and down) and assesses requests for time off (including breaks, late/early arrivals/departures and vacations). Works with Staffing Specialist to ensure coverage and/or provide adequate alternatives. Maintains attendance records on staff and notifies Patient Care Supervisor or Manager of attendance and overtime compliance. Monitors level or staffing to ensure appropriate service delivery.

Timecards

Collects timecards and checks for accuracy, prepares for approval and submits to Supervisor or Manager by deadline. Monitors and tracks overtime.

Daily Organization/Effectiveness

Ensures prompt and efficient return of messages in the department. Monitors patient flow, physician schedules and completion of daily tasks in the department to ensure quality and service standards.

Policy & Procedure

Monitors policy and procedure compliance within the department. Implements procedural changes, such as new protocols, and educates staff to changes. May maintain policy and procedure manuals and/or sit on Policy and Procedure Committees relevant to department function and front desk operations. Assures compliance with local and regulatory agencies.

Financial

Maintains cost efficiency to achieve budget results in regards to supply orders, staffing and equipment. Physicians and co-workers - Collaborates and communicates effectively with department physicians to resolve department related issues. Shares pertinent information to increase department efficiency. Demonstrates courteous, professional and cooperative behavior towards physicians. Fosters teamwork to accomplish work goals in assigned departments.

Leadership responsibilities

New Hires and Orientation - Participates in or completes initial screening interview and schedules final candidates with Patient Care Supervisor or Manager and physician for final hiring decision. Completes paperwork and submits training calendar and skills roster within 90 days. Oversees orientation of new employees to assure appropriate clinical performance and service delivery. Staff training and development - Assists in scheduling and organizing clinical and technical in-services, customer service inservices, mock codes, and pharmacy fairs. Provides ongoing clinical and service support and supervision. Corrective Action - Promptly brings to the attention of the manager performance issues needing to be addressed. Works with Supervisor or Manager to follow corrective action process as delineated by Human Resources policy and procedure. Coaches and counsels as needed. Evaluations - Communicated performance expectations to staff, assesses developmental needs and initiates action plans to address issues and build skills. Maintains schedule of evaluation dates. Prepares, distributes and collects pre-evaluation paperwork. Prepares evaluation for Patient Care Managers review and presents to Patient Care Manager before due date in the agreed upon time frame. Leadership - Consistently pro-active in team development and in problem-solving to meet department goals. Actively and positively strives to implement departmental goals and support changes. Acts as a resource and role model for staff. Facilitates interdepartmental cooperation and teamwork. Adheres to Sharp HealthCare standards of conduct.

Nursing Competencies

Successfully completes Nursing Competencies with a score of 90% or greater in each section = Great. Successfully completes Nursing Competencies with a score of 90% or greater on all but one section. Passed on retesting = Good. Unsuccessful in passing more than one section of Nursing Competency Testing and/or failed to pass testing on second attempt = Needs Improvement.

Quality assurance

Educates staff regarding quality clinical and service standards. Coordinates Quality Assurance program for each department. Tracks and trends compliance. Integrates team approach be delegating various QA responsibilities to staff members and following-up on compliance. Maintains continuous compliance of Quality Standards. Maintains QA book or data sheets on assigned departments. Brings any quality issues to the attention of the Supervisor/Manager. Develops specific quality standards for assigned departments. Reviews reports and implements action plans to improve service standards. Monitors departments regularly to assure compliance with quality standards as measured. Compiles monthly QA results and employee chart audits.

Manager/Supervisor Observation

Quality Assurance records/reports: No more than 2 documented exceptions per year. QA scores: 96-100% = Great; 90-95% = Good; 90% and below = Needs Improvement.

Technical skills

Demonstrates knowledge of equipment and Information Systems applications. Able to activate emergency procedure per protocol - code, fire, etc. Documents patient care events in a thorough and accurate manner. Manages and completes AEHR tasks per prescribed time lines. Support and knowledge of new applications and policies: AEHR, Abbreviations, etc. Demonstrates typing skills proficiency by: using a keyboard, required to type proficiently and accurately; have the ability to type a minimum of 30 words per minute with 0-2 errors; have the ability to proof work. Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities. Able to operate and maintain department equipment. Knowledge, Skills, and Abilities IV proficient. Demonstrated proficiency in clinical skill, nursing judgment and leadership.

Equal Opportunity

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

About Sharp HealthCare

Sharp HealthCare is a not-for-profit health care system based in San Diego, California, with four acute care hospitals, three specialty hospitals, three medical groups and a health plan. We provide medical services in virtually all fields of medicine, including primary care, heart care, cancer, orthopedics, women’s health, rehabilitation, robotic surgery and bariatric surgery. Sharp sets the community standard for exceptional care. Sharp Grossmont Hospital and Sharp Memorial Hospital have received prestigious Magnet recognition by the American Nurses Credentialing Center for excellence in nursing practices and quality patient care. At the heart of our organization are more than 18,000 affiliated physicians, nurses, staff and volunteers who are on a journey to make health care better for our patients and their families. It’s what we call The Sharp Experience – treating each person with dignity, compassion and respect, and using our clinical excellence and advanced technology to deliver the highest-quality patient care. We are dedicated to transforming the health care experience by making Sharp the best place to work, the best place to practice medicine and the best place to receive care in San Diego.