SRE Tech Lead Manager — Observability & Reliability

TikTok USDS Joint Venture; San Jose (CA); On-site; USD 209,000 - 438,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid parental leave

Job summary

TikTok USDS Joint Venture LLC is seeking an experienced SRE leader to own and advance large-scale, fault-tolerant systems. You will mentor a team of SREs, drive architecture for service meshes, and establish production ownership with robust incident processes and SLOs.

The role emphasizes observability, automation, and secure, compliant operations across global services. The position prioritizes reliability culture, strategic roadmaps, and collaboration with security and compliance teams to

Qualifications

• 5+ years designing and troubleshooting large-scale distributed systems.
• Experience leading a small to mid-size team with hands-on contributions.
• Strong Unix/Linux internals and networking knowledge.
• Proficiency in production-grade coding in Go, Python or Java.
• Experience defining SRE best practices and SLOs.

Responsibilities

• Provide technical leadership and mentorship to a team of Site Reliability Engineers focused on building observable, fault-tolerant systems
• Drive architectural decisions for large-scale, globally distributed service mesh architectures
• Establish and maintain production ownership models, incident response protocols, and service level objectives
• Develop strategic roadmaps for observability and automation initiatives that enhance system reliability
• Balance technical contributions with people management responsibilities, including career development, performance evaluations, and team growth
• Foster a culture of reliability, continuous improvement, and knowledge sharing within your team and across the organization
• Lead security initiatives to safeguard critical assets, partnering with security and compliance teams to implement robust protocols that ensure data protection and regulatory compliance across all services

Skills

Distributed systems

Relational databases

Caching strategies

Web service frameworks

Unix/Linux internals

Networking fundamentals

Go/Python/Java coding

SRE best practices

SLOs and error budgets

Tools

Go

Python

Java

Job description

TikTok USDS Joint Venture LLC is seeking an experienced SRE leader to own and advance large-scale, fault-tolerant systems. You will mentor a team of SREs, drive architecture for service meshes, and establish production ownership with robust incident processes and SLOs.

The role emphasizes observability, automation, and secure, compliant operations across global services. The position prioritizes reliability culture, strategic roadmaps, and collaboration with security and compliance teams to