SRE Tech Lead Manager: Global Reliability & Observability

TikTok USDS Joint Venture; San Jose (CA); On-site; USD 209,000 - 438,000; Full time

Job summary

TikTok USDS Joint Venture LLC's Product Engineering SRE team builds and runs large-scale, globally distributed, fault-tolerant systems. You will own production reliability and drive observability and automation across service mesh architectures.

Responsibilities include technical leadership, architectural decisions for service mesh, incident response, and setting SLOs and error budgets while mentoring engineers and growing the team.

Qualifications

• 5+ years designing, analyzing, and troubleshooting large-scale distributed systems.
• Experience leading a small to mid-size team with hands-on contributions.
• Strong Unix/Linux internals and networking fundamentals.
• Proficiency in production-grade code in Go, Python, Java, or similar.
• Proven track record of establishing and implementing SRE best practices.
• Experience developing and maintaining service level objectives (SLOs) and error budgets.

Responsibilities

• Provide technical leadership to a team of SREs focused on observable, fault-tolerant systems.
• Drive architectural decisions for large-scale, globally distributed service mesh architectures.
• Establish and maintain production ownership models, incident response protocols, and SLOs.
• Develop strategic roadmaps for observability and automation initiatives that enhance system reliability.
• Balance technical contributions with people management responsibilities, including career development, performance evaluations, and team growth.
• Foster a culture of reliability, continuous improvement, and knowledge sharing within your team and across the organization.
• Lead security initiatives to safeguard critical assets, partnering with security and compliance teams to implement robust protocols that ensure data protection and regulatory compliance across all services.

Skills

Distributed systems

Team leadership

Go / Python / Java

Unix/Linux internals

SRE best practices

SLOs and error budgets

Job description

TikTok USDS Joint Venture LLC's Product Engineering SRE team builds and runs large-scale, globally distributed, fault-tolerant systems. You will own production reliability and drive observability and automation across service mesh architectures.

Responsibilities include technical leadership, architectural decisions for service mesh, incident response, and setting SLOs and error budgets while mentoring engineers and growing the team.