SRE Manager: Cloud & Kubernetes Reliability Lead

McAfee, Inc.; Frisco (TX); On-site; USD 124,000 - 230,000; Full time

Benefits offered by this job

Bonus Program

401k Retirement

Medical Insurance

Parental Leave

Paid Holidays

Unlimited PTO

Sick/ Vacation accrual

Job summary

McAfee is seeking an experienced SRE Manager to lead the North American Site Reliability Engineering team and own reliability strategy across Cloud and Kubernetes platforms. This onsite role is located in Frisco, TX, with candidates expected to be within commutable distance.

The role focuses on leading SREs, incident management, automation with Python, Terraform IaC, and observability using Grafana and CloudWatch to ensure resilient services.

Qualifications

• 9+ years in Site Reliability Engineering, DevOps, or related roles with leadership experience.
• Strong AWS, EKS/GKE troubleshooting and architectural guidance.
• Certifications: AWS Solutions Architect – Professional or AWS DevOps Engineer – Professional; CKA or equivalent.

Responsibilities

• Lead and grow the SRE team, setting direction and reliability strategy.
• Own Incident and Problem Management processes with executive communication.
• Drive automation strategy using Python tooling to reduce toil at scale.
• Set standards for Terraform-based infrastructure as code across teams.
• Define observability strategy with Grafana, alerts, and CloudWatch analysis.
• Serve as senior escalation point and incident commander for high-severity incidents.
• Partner with senior leadership, product, and engineering on risk and remediation roadmaps.
• Own hiring, mentoring, and performance management for the SRE team.
• Design and build self-healing automation and runbooks for known failure patterns.
• Implement monitoring across multiple regions for health, latency, and failover readiness.
• Identify bottlenecks and automate recurring tasks to reduce ops workload.
• Drive ITSM maturity and integrate Incident/Problem Management best practices.
• Manage on-call structure, escalation paths, and team readiness.
• Report reliability metrics and improvement initiatives to leadership.

Skills

AWS

Python

Terraform

Kubernetes

Observability

Incident Mgmt

Leadership

Communication

SRE/DevOps

EKS/GKE

Education

Bachelor's degree in CS/IT

Master's degree or MBA

Tools

Grafana

CloudWatch

Job description

McAfee is seeking an experienced SRE Manager to lead the North American Site Reliability Engineering team and own reliability strategy across Cloud and Kubernetes platforms. This onsite role is located in Frisco, TX, with candidates expected to be within commutable distance.

The role focuses on leading SREs, incident management, automation with Python, Terraform IaC, and observability using Grafana and CloudWatch to ensure resilient services.