SRE Lead – API Platform | Sage IT | Plano, TX

Tech Junction Ltd; Plano (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

Sage IT in Plano, TX seeks a Lead SRE – API Platform to own reliability of API gateways, observability, and CI/CD, guiding a cross-functional team on-site in Plano. You will drive SRE initiatives, define SLOs, implement automated incident response, and ensure sub-second latency and robust platform resilience.

Ideal candidates bring extensive SRE and distributed systems experience, strong leadership, and a track record in automating monitoring, chaos testing, and cost-efficient cloud operations

Qualifications

• SRE/DevOps or distributed systems architecture experience.
• Proven ability to own API gateway reliability and CI/CD pipelines.
• Experience implementing monitoring, alerting, and self-healing systems.
• Leadership experience managing SRE teams in enterprise environments.
• Strong communication with cross-functional stakeholders.

Responsibilities

• Lead SRE initiatives for enterprise API platforms and observability.
• Define and monitor SLOs, SLAs, and error budgets.
• Architect automated incident detection and RCA workflows.
• Design and manage CI/CD pipelines and canary releases.
• Collaborate with software, DevOps, and infra squads.
• Conduct chaos testing and load/failure analyses on API gateways.
• Optimize cloud resources and cost across distributed environments.
• Maintain incident postmortems, runbooks, and architecture blueprints.
• Provide technical leadership to SRE and DevOps engineers.

Skills

SRE experience

API gateway

Observability tools

Kubernetes

Docker

Prometheus

Grafana

Datadog

ELK

Leadership

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or related technical discipline

Tools

Kubernetes

Docker

Terraform

Jira

Confluence

ServiceNow

Job description

Position Summary

Driving advanced Site Reliability Engineering (SRE), API platform resilience, and cloud observability in Plano, Texas, Sage IT is actively seeking a skilled SRE Lead – API Platform for a permanent full-time professional engagement. In this vital reliability engineering and leadership role, you will take full operational, tactical, and technical ownership of API gateway reliability, automated incident response, observability tooling, CI/CD pipeline reliability, chaos engineering, and cross-functional SRE team governance. Bringing progressive professional experience in SRE and distributed systems, you will empower an elite technology solutions and IT consulting enterprise to achieve uncompromised API uptime, sub-second latency SLA compliance, and bulletproof platform resilience. This prestigious career opportunity offers competitive remuneration, enterprise client exposure, and professional growth within a leading global IT recruitment and software solutions corporation.

Detailed Job Description

As an SRE Lead – API Platform supporting Sage IT on a professional on-site basis in Plano, Texas, you will take full operational, tactical, and technical ownership of API platform stability, automation architecture, incident management, and cross-functional engineering collaboration. Your day-to-day responsibilities include leading site reliability engineering initiatives for enterprise API gateways and integration middleware, defining and tracking Service Level Objectives (SLOs) and Error Budgets, implementing automated monitoring, alerting, and self-healing systems, collaborating proactively with software development squads, DevOps engineers, and technical recruitment leadership like Sridhar Marasa at Sage IT, mentoring junior reliability engineers, and managing application requirements.

Key Responsibilities

• Lead site reliability engineering (SRE) initiatives, observability frameworks, and operational stability for enterprise API platforms.
• Define, monitor, and report on Service Level Objectives (SLOs), Service Level Agreements (SLAs), and Error Budgets.
• Architect and implement automated incident detection, root-cause analysis (RCA), and self-healing remediation workflows.
• Design and manage robust CI/CD deployment pipelines, automated testing frameworks, and canary release strategies.
• Collaborate proactively with software development, DevOps, and infrastructure squads to embed reliability into software design.
• Conduct rigorous chaos engineering experiments, load testing, and failure mode analyses on API gateways.
• Optimize cloud resource utilization, scaling policies, and infrastructure cost efficiency across distributed environments.
• Ensure strict adherence to enterprise security baselines, compliance standards, and data privacy regulations.
• Maintain meticulous incident post-mortem documentation, SLO dashboards, observability runbooks, and architecture blueprints.
• Provide technical leadership, mentorship, and guidance to a team of SRE and DevOps engineers.

Required Qualifications & Skills

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or a related technical discipline.
• Progressive professional hands-on experience in Site Reliability Engineering (SRE), DevOps, or distributed systems architecture.
• Strong, demonstrable operational proficiency in API gateway administration, microservices monitoring, and cloud infrastructure.
• Comprehensive working knowledge and practical hands-on experience with observability tools (Prometheus, Grafana, Datadog, ELK).
• Solid practical grasp of infrastructure automation, CI/CD pipelines, and container orchestration (Kubernetes, Docker).
• Proven leadership experience managing SRE teams and driving incident response protocols in enterprise environments.
• Strong analytical problem-solving skills and effective stakeholder communication capabilities.
• Mandatory legal work authorization and physical availability for professional operations in Plano, Texas.

Nice-to-Have Skills

• Professional vendor certifications such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or ITIL Master.
• Prior professional working experience supporting Tier-1 global financial institutions, high-scale SaaS platforms, or e-commerce enterprises.
• Hands-on familiarity with chaos engineering tools (LitmusChaos, Gremlin) and Infrastructure-as-Code (Terraform).
• Experience utilizing enterprise agile tracking and IT service desk platforms (Jira, Confluence, ServiceNow).
• Active participation in SRE user groups, DevOps conferences, or open-source reliability tooling projects.

Application Information

• Salary/Rate: Market Competitive / Enterprise SRE Leadership Package
• Work Schedule: On-Site Professional Operations (Plano, TX)
• Deadline: Open until filled (Urgent Plano SRE Lead Opening)
• Notice Period: Immediate to 30 Days Preferred
• Contract Duration: Permanent / Full-Time Employment