SRE Lead – API Platform | Sage IT | Plano, TX

Sage IT; Plano (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

On-site in Plano

Leadership role

Enterprise client exposure

Job summary

Sage IT in Plano, Texas is seeking an SRE Lead – API Platform to drive reliability across enterprise API gateways and cloud observability. This on-site role demands leadership of SRE teams, ownership of SLOs/SLAs, automated incident response, and robust CI/CD/chaos engineering practices to ensure sub-second latency and high uptime.

You will mentor engineers, collaborate with software, DevOps, and recruitment leadership, and deliver architecture blueprints, runbooks, and post-mortems to

Qualifications

• Bachelor’s or Master’s degree in Computer Science, IT, Software Engineering or related.
• Hands-on experience in SRE, DevOps, or distributed systems architecture.
• Strong operational proficiency with API gateways, microservices monitoring, and cloud infra.

Responsibilities

• Lead SRE initiatives for enterprise API platforms and observability frameworks.
• Define and monitor SLOs/SLAs and error budgets.
• Architect automated incident detection, RCA, and self-healing workflows.
• Design robust CI/CD pipelines and canary release strategies.
• Collaborate with software, DevOps, and infra squads to embed reliability into design.
• Conduct chaos engineering, load testing, and failure analyses.
• Optimize cloud resource use and cost efficiency.
• Ensure security baselines and data privacy compliance.
• Maintain incident post-mortems, runbooks, and architecture blueprints.
• Provide technical leadership and mentoring to SRE/DevOps engineers.

Skills

SRE

DevOps

API gateway

Observability

Cloud infrastructure

Incident response

Leadership

Communication

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering

Tools

Prometheus

Grafana

Datadog

ELK

Kubernetes

Docker

Job description

Position Summary

Driving advanced Site Reliability Engineering (SRE), API platform resilience, and cloud observability in Plano, Texas, Sage IT is actively seeking a skilled SRE Lead – API Platform for a permanent full-time professional engagement. In this vital reliability engineering and leadership role, you will take full operational, tactical, and technical ownership of API gateway reliability, automated incident response, observability tooling, CI/CD pipeline reliability, chaos engineering, and cross-functional SRE team governance. Bringing progressive professional experience in SRE and distributed systems, you will empower an elite technology solutions and IT consulting enterprise to achieve uncompromised API uptime, sub-second latency SLA compliance, and bulletproof platform resilience. This prestigious career opportunity offers competitive remuneration, enterprise client exposure, and professional growth within a leading global IT recruitment and software solutions corporation.

Detailed Job Description

As an SRE Lead – API Platform supporting Sage IT on a professional on-site basis in Plano, Texas, you will take full operational, tactical, and technical ownership of API platform stability, automation architecture, incident management, and cross-functional engineering collaboration. Your day-to-day responsibilities include leading site reliability engineering initiatives for enterprise API gateways and integration middleware, defining and tracking Service Level Objectives (SLOs) and Error Budgets, implementing automated monitoring, alerting, and self-healing systems, collaborating proactively with software development squads, DevOps engineers, and technical recruitment leadership like Sridhar Marasa at Sage IT, mentoring junior reliability engineers, and managing application requirements.

Key Responsibilities

• Lead site reliability engineering (SRE) initiatives, observability frameworks, and operational stability for enterprise API platforms.
• Define, monitor, and report on Service Level Objectives (SLOs), Service Level Agreements (SLAs), and Error Budgets.
• Architect and implement automated incident detection, root-cause analysis (RCA), and self-healing remediation workflows.
• Design and manage robust CI/CD deployment pipelines, automated testing frameworks, and canary release strategies.
• Collaborate proactively with software development, DevOps, and infrastructure squads to embed reliability into software design.
• Conduct rigorous chaos engineering experiments, load testing, and failure mode analyses on API gateways.
• Optimize cloud resource utilization, scaling policies, and infrastructure cost efficiency across distributed environments.
• Ensure strict adherence to enterprise security baselines, compliance standards, and data privacy regulations.
• Maintain meticulous incident post-mortem documentation, SLO dashboards, observability runbooks, and architecture blueprints.
• Provide technical leadership, mentorship, and guidance to a team of SRE and DevOps engineers.

Required Qualifications & Skills

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or a related technical discipline.
• Progressive professional hands-on experience in Site Reliability Engineering (SRE), DevOps, or distributed systems architecture.
• Strong, demonstrable operational proficiency in API gateway administration, microservices monitoring, and cloud infrastructure.
• Comprehensive working knowledge and practical hands-on experience with observability tools (Prometheus, Grafana, Datadog, ELK).
• Solid practical grasp of infrastructure automation, CI/CD pipelines, and container orchestration (Kubernetes, Docker).
• Proven leadership experience managing SRE teams and driving incident response protocols in enterprise environments.
• Strong analytical problem-solving skills and effective stakeholder communication capabilities.
• Mandatory legal work authorization and physical availability for professional operations in Plano, Texas.

Nice-to-Have Skills

• Professional vendor certifications such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or ITIL Master.
• Prior professional working experience supporting Tier-1 global financial institutions, high-scale SaaS platforms, or e-commerce enterprises.
• Hands-on familiarity with chaos engineering tools (LitmusChaos, Gremlin) and Infrastructure-as-Code (Terraform).
• Experience utilizing enterprise agile tracking and IT service desk platforms (Jira, Confluence, ServiceNow).
• Active participation in SRE user groups, DevOps conferences, or open-source reliability tooling projects.

Application Information

• Salary/Rate: Market Competitive / Enterprise SRE Leadership Package
• Work Schedule: On-Site Professional Operations (Plano, TX)
• Deadline: Open until filled (Urgent Plano SRE Lead Opening)
• Notice Period: Immediate to 30 Days Preferred
• Contract Duration: Permanent / Full-Time Employment