SRE - AI Data Platform & ML Infra at Scale

Apple Inc.; Austin, Northern (TX, KY); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Apple Data Platform SRE team is hiring in Austin to operate and support a multi-cloud data/AI platform powering internal services and ML workflows. You’ll own reliability for data pipelines, ML/AI services, and agent platforms, including Ray and LangGraph deployments, with strong emphasis on incident response and automation.

You will collaborate with cross-functional teams to design monitoring and dashboards, drive reliability roadmaps, and grow into an SME for next-gen Apple AI infrastructure.

Qualifications

• Bachelor's Degree in Computer Science, engineering, or equivalent experience.
• 1–4 years in Site Reliability Engineering, DevOps, or infra-focused roles.
• Proficient in Python; Golang a plus.
• Experience with Kubernetes and at least one major cloud provider (AWS or GCP).
• Exposure to ML pipelines, model-serving infra, or LLM-based systems in production.
• Strong communication and composure during incidents.
• Solid grounding in SRE principles with on-call/production-support experience.

Responsibilities

• Operate, monitor, and triage production and non-production environments across the ADP portfolio.
• Participate in rotating on-call across supported services.
• Own the operational health of ML/AI platform services as SME (Ray, LangGraph, RAG pipelines).
• Provide Slack-based support to internal customers; triage and resolve issues.
• Onboard new services with monitoring, alerting, and dashboards (Prometheus, Grafana, Splunk).
• Build automation and self-healing tooling to reduce toil and scale capacity.
• Identify, escalate, and resolve production issues to protect reliability.
• Collaborate with SRE and dev teams to align execution with goals.

Skills

Python

Golang

Kubernetes

AWS

GCP

ML pipelines

LLM-based systems

On-call

Communication

Education

Bachelor's Degree in Computer Science or engineering

Tools

Prometheus

Grafana

Splunk

CI/CD

Ray

LangGraph

Job description

Apple Data Platform SRE team is hiring in Austin to operate and support a multi-cloud data/AI platform powering internal services and ML workflows. You’ll own reliability for data pipelines, ML/AI services, and agent platforms, including Ray and LangGraph deployments, with strong emphasis on incident response and automation.

You will collaborate with cross-functional teams to design monitoring and dashboards, drive reliability roadmaps, and grow into an SME for next-gen Apple AI infrastructure.