Site Reliability Engineer - Big Data Platform & Multi-Cloud

Apple Inc.; Austin, Northern (TX, KY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Apple Inc. in Austin, TX seeks a Site Reliability Engineer to own the operational health of Apple Data Platform services, spanning Spark, Flink, Airflow, Trino, and governance tooling. You’ll collaborate with internal customers, engineering teams, and on-call responders to deliver reliable multi-cloud infrastructure.

You’ll drive monitoring, alerting, and automation, with on-call duties and a focus on reducing toil while scaling reliability across the era of data and AI products at Apple.

Qualifications

• Bachelor's Degree in Computer Science, an engineering-related field, or equivalent related experience.
• 1-4 years in Site Reliability Engineering, DevOps, or Infrastructure-focused role.
• Proficient in Python; working knowledge of Golang is a plus.
• Deep understanding of one or more Big Data technologies (Spark, Flink, Airflow, Trino, Notebooks).
• Experience with Kubernetes and at least one major cloud provider (AWS or GCP).
• Excellent written and verbal communication skills; ability to explain technical issues to non-experts.
• Solid grounding in SRE principles with on-call, production support, or customer-facing experience.

Responsibilities

• Operate, monitor, and triage production and non-production environments across the ADP portfolio.
• Participate in a rotating on-call schedule across supported services.
• Own the operational health of big data platform services as SME; driving reliability and customer guidance.
• Serve as a primary contact for internal customers via Slack, communicating status during issues.
• Screen, triage, and resolve customer-reported issues and tickets based on impact.
• Collaborate with dev teams to onboard new services, design monitoring and dashboards.
• Build automation and self-healing tooling to reduce manual toil.
• Identify and resolve production issues to protect reliability and customer experience.
• Collaborate with partner teams to align execution with goals.

Skills

Python

Kubernetes

AWS/GCP

Big Data (Spark, Flink, Airflow, Trino

Education

Bachelor's degree in CS or related field

Tools

Prometheus

Grafana

Splunk

REST Catalog (Glue Catalog)

Job description

Apple Inc. in Austin, TX seeks a Site Reliability Engineer to own the operational health of Apple Data Platform services, spanning Spark, Flink, Airflow, Trino, and governance tooling. You’ll collaborate with internal customers, engineering teams, and on-call responders to deliver reliable multi-cloud infrastructure.

You’ll drive monitoring, alerting, and automation, with on-call duties and a focus on reducing toil while scaling reliability across the era of data and AI products at Apple.