SRC Dental Case Manager

RPMGlobal; Alaska; On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Generous PTO starting at 4.5 weeks

Eleven paid holidays

Comprehensive healthcare coverage

Life and Disability Insurance

Flexible Spending Account

Employee Wellness Center

Job summary

Yukon-Kuskokwim Health Corporation in Alaska is seeking a SRC Dental Case Manager to oversee front office operations for dental services, including scheduling, registration, and error reporting. The role coordinates with DHATs, dental staff, and providers to support census targets and treatment goals.

The position requires an AA degree in Administration/Management or equivalent and at least two years of dental office experience, with strong communication and patient-service skills.

Qualifications

• AA Degree in Administration or Management preferred.
• Minimum of two years of dental experience in an administrative/office management role.
• Case management and/or direct care experience with dental/oral health needs.

Responsibilities

• Front office management, scheduling and reception for dental services.
• Maintain dental error reports and enforce use of scheduling application.
• Coordinate with DHATs, Dental Assistants and providers to meet census, revenue and treatment goals.
• Manage recall lists, treatment plans and routine exams coordination.

Skills

Communication

Scheduling

Customer service

Dental terminology

Time management

Education

AA Degree in Administration or Management

Job description

We are working together to achieve excellent health. Come join us!

The Yukon-Kuskokwim Health Corporation is a Tribal health care organization, serving nearly 30,000 people living across rural, southwest Alaska in villages with populations from about 10 to more than 1,000. Bethel, the regional hub and location of the only hospital in the region, has a population of nearly 7,000. The Yukon-Kuskokwim Delta is home to thousands of lakes and two primary rivers—the Kuskokwim and Yukon.

We offer a broad range of employment opportunities and the chance to make a meaningful impact on the health of people in the region.

Position Summary

The SRC Dental Case Manager is responsible for the front office management, including Dental training, scheduling, reception, registration of patients. 100% responsible for Dental error reports, timely corrections, enforce use of Dental application for scheduling and DHAT coding. Coordination of Dental ports adding/removing maintenance.

The SRC Dental Case manager is also responsible for the case management support and care coordination to clients and their families who present to the SRC for dental services; coordinate appointments and follow-up for patients on recall lists, treatment plans, and those due for preventive or routine exams. Coordinate with the SRC Operations Managers, DHAT’s, Dental Assistants, and Hospital Dental Providers in meeting census, revenue, and treatment goals.

Position Qualifications

AA Degree in Administration or Management preferred. Minimum of two (2) years of dental experience in preparation with an emphasis in Business/Office Management. Equivalent combination of education and experience will be considered.

Case management and/or direct care work with persons with dental/oral health needs. Two (2) years’ experience in the field of Dental or similar Community Service. Up to three years overall experience and one year of experience with Dental services can be substituted for an AA Degree in human service/health related field.

Ability to communicate effectively with pediatric and adult patients, their families, and regional and local service providers.

Basic communication skills and knowledge of dental services preferred.

Ability to assume responsibility, meet deadlines and follow schedules with minimal supervision.

Dental anatomy, basic dental instrumentation, basic dental assisting and customer service skills.

Benefits Include

• Generous PTO – starting at 4.5 weeks per year, accrued over time
• Eleven paid holidays
• Comprehensive healthcare coverage
• Life and Disability Insurance
• Flexible Spending Account
• Employee Wellness Center

C#

Additional Information

ID: 17465

Location: Aniak

Department: Village Operations

Employment Duration: 80 Full time

Temporary Status: Not Applicable

Hours per Week: 40

Minimum Hourly Pay: 22.04

FLSA Status: Non-exempt

Yukon Kuskokwim Health Corporation is an Affi...

Under P.L. 93-638, preference is given to Alaska Native/American Indian applicants.

For more information, please contact the YKHC Recruitment Department at [e-mail] or phone [phone] and ask to speak with a recruiter.