Sr Wholesale Offer Manager

Astound; New Jersey; On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, life and STD

Paid Time Off/Vacation: 80 hours+

Floating Holiday: 40 hours

Paid Holidays: 7 days

Tuition reimbursement

Employee discount

Job summary

Astound is seeking a Sr Wholesale Offer Manager in New Jersey to lead complex proposals and pricing strategies for Wholesale partners. You will engage with engineering, sales, and account teams to deliver solutions, training, and high-level customer engagement across pre- and post-sale stages.

The role requires 7+ years in telecommunications sales or pricing, a Bachelor’s in business, and strong analytical, negotiation, and Excel skills.

Qualifications

• Bachelor's degree in business or related field or equivalent experience.
• 7+ years of telecommunications experience in Enterprise, Carrier or Wholesale Channels.
• Minimum 5 years of strategic pricing or business analysis experience.
• Customer-centric mindset with strong operational understanding of telecom ordering, provisioning, and billing.

Responsibilities

• Analyze complex issues and develop financially sound solutions.
• Use financial modeling tools to promote sales attainment while acting in the company's best interests.
• Independently perform research, writing, editing, and proposal production for sales efforts.
• Collaborate with National Sales Managers on proposals and win strategy development.
• Work with technical teams to develop solutions meeting customer needs.
• Demonstrate excellent oral and written communication and active listening.
• Use communication and negotiation skills to drive customer demand.
• Provide training of Astound capabilities to partners.
• Respond to customer requests for information, support, and pricing.
• Support Wholesale team and boundary partners across engineering, implementation and account management.
• Handle escalations and provide solutions during challenging circumstances.
• Maintain up-to-date CRM reporting for opportunities.
• Perform other duties as assigned.

Skills

Analytical skills

Verbal communication

Written communication

Excel

Cross-functional collaboration

Negotiation

Management communication

Education

Bachelor's degree in business

Tools

CRM systems

Financial modeling tools

Job description

A Day in the Life of the Sr Wholesale Offer Manager:

The Offer Management teamisresponsible for bothidentifying and delivering solutions to meet the complex needs ofour Wholesale customers. This includes receiving incoming quotes and orders from Wholesale partners. Evaluat ing incoming opportunities and preparing complex proposals. Engage with boundary par tners to ensure efficiencies. Enhance partnerships with the carrier clients and understand their needs while promoting Astound's products. Enhance the partner's experience at every interaction.

• Analyze complex issues and use sound judgment and experience to develop financially sound solutions

• Use financial modeling tools and understand complex financial and business strategies to promote sales attainment goals, while pr omoting the best interests of the company

• Independently perform research, writing, editing, and proposal production and coordination for various sales/business development efforts

• Collaborate with National Sales Managers on proposal efforts and deliverables including win strategy development and executing sales strategies to drive customer demand

• Work with technical teams to develop solutions to meet customer needs.

• Demonstrate excellent oral and written communication and active listening skills.

• Use communication and negotiation skills to execute sales strategies to drive customer demand.

• Business development - provide training and ongoing training of Astounds capabilities to partners

• Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.

• Supports others within the Wholesale team along with boundary partners in engineering, implementation and account management to achieve customer satisfaction from pre-sales through post-sale s.

• Ability to handle escalations and find solutions when there are challenging circumstances.

• Up to date reporting in various CRM sy stems for all opportunities.

• Other duties as assigned

What you bring to the table:

Education

• Bachelor's degree in business or related field, or an equivalent combination of education and relevant experience

Required Qualifications

• 7+ years of telecommunications experience in Enterprise, Carrier or Wholesale Channels

• Minimum 5 Years of strategic pricing or business analyst experience

• Customer centric

• Operational understanding of telecommunications ordering, provisioning, and billing processes

• Excellent analytical, verbal, written, presentation and Excel skills

• Ability to work with diverse teams to facilitate and achieve results

• Ability to communicate with management, team leaders, and customers

• Detail, quality,and timeline-oriented

• Exhibits commitment, resilience, accountability,and teamwork

Preferred Qualifications

• Strong technical background working with and developing software systems in the telecommunications industry

• Working knowledge of general marketing tools and processes

We’re proud to offer a comprehensive benefits package including:

• 401k retirement plan, with employer match

• Insurance options including: medical, dental, vision, life and STD insurance

• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

• Floating Holiday: 40 hours per year

• Paid Holidays: 7 days per year

• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

• Tuition reimbursement program

• Employee discount program

*Benefits listed above are for regular full-time position

Base Salary: The base salary range for this position is $100,000- $105,000annually, plus opportunities for bonus and benefits, if applicable. The base pay rangerepresentsthe low and high end of the hiring range for this job.Actual pay will vary and may be above or below the range based onvarious factorsincluding but notlimited to relevant skills, experience, capabilities and location.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

About Astound:

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.