Sr Wholesale Offer Manager

Astound; Leavenworth (WA); On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

401k plan with employer match

Health insurance

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Astart is seeking a Sr Wholesale Offer Manager in the United States to lead pricing, proposals, and complex orders for wholesale customers. You will collaborate with National Sales, engineering, and account teams to craft win strategies and deliver financially sound solutions.

You will analyze opportunities, develop proposals, and coordinate responses across pre-sales to post-sales, ensuring customer satisfaction while advancing Astound's revenue goals.

Qualifications

• 7+ years of telecommunications experience in Enterprise, Carrier or Wholesale Channels.
• Minimum 5 years of strategic pricing or business analyst experience.
• Customer-centric operational understanding of telecom ordering, provisioning, and billing processes.
• Excellent analytical, verbal, written, and Excel skills.
• Ability to communicate with management, team leaders and customers.
• Detail-oriented with strong time management and teamwork.

Responsibilities

• Lead pricing and proposal development for wholesale opportunities.
• Collaborate with National Sales Managers on win strategy and sales execution.
• Coordinate with technical teams to develop solutions meeting customer needs.
• Provide training on Astound capabilities to partners and respond to customer requests.
• Maintain up-to-date reporting in CRM for all opportunities and manage escalations.
• Support pre-sales through post-sales activities with boundary partners in engineering and account management.

Skills

Telecommunications experience

Strategic pricing

Business analysis

Customer focus

Analytical skills

Excel proficiency

Communication

Cross-functional collaboration

Proposal development

CRM familiarity

Education

Bachelor’s degree in business or related field

Tools

CRM systems

Pricing tools

Microsoft Excel

Job description

A Day in the Life of the Sr Wholesale Offer Manager:The Offer Management team is responsible for both identifying and delivering solutions to meet the complex needs of our Wholesale customers. This includes receiving incoming quotes and orders from Wholesale partners. Evaluating incoming opportunities and preparing complex proposals. Engage with boundary partners to ensure efficiencies. Enhance partnerships with the carrier clients and understand their needs while promoting Astound’s products. Enhance the partner’s experience at every interaction.Analyze complex issues and use sound judgment and experience to develop financially sound solutionsUse financial modeling tools and understand complex financial and business strategies to promote sales attainment goals, while promoting the best interests of the companyIndependently perform research, writing, editing, and proposal production and coordination for various sales/business development effortsCollaborate with National Sales Managers on proposal efforts and deliverables including win strategy development and executing sales strategies to drive customer demandWork with technical teams to develop solutions to meet customer needs.Demonstrate excellent oral and written communication and active listening skills.Use communication and negotiation skills to execute sales strategies to drive customer demand.Business development - provide training and ongoing training of Astounds capabilities to partnersRespond to requests from customers for information, support, assistance, joint proposals, pricing, etc.Supports others within the Wholesale team along with boundary partners in engineering, implementation and account management to achieve customer satisfaction from pre-sales through post-sales.Ability to handle escalations and find solutions when there are challenging circumstances.Up to date reporting in various CRM systems for all opportunities.Other duties as assignedWhat you bring to the table:Education:Bachelor’s degree in business or related field, or an equivalent combination of education and relevant experienceRequired Qualifications:7+ years of telecommunications experience in Enterprise, Carrier or Wholesale ChannelsMinimum 5 Years of strategic pricing or business analyst experienceCustomer centricOperational understanding of telecommunications ordering, provisioning, and billing processesExcellent analytical, verbal, written, presentation and Excel skillsAbility to work with diverse teams to facilitate and achieve resultsAbility to communicate with management, team leaders, and customersDetail, quality, and timeline-orientedExhibits commitment, resilience, accountability, and teamworkPreferred Qualifications:Strong technical background working with and developing software systems in the telecommunications industryWorking knowledge of general marketing tools and processesWe're Proud to Offer a Comprehensive Benefits Package Including:401k retirement plan, with employer matchInsurance options including: medical, dental, vision, life and STD insurancePaid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organizationFloating Holiday: 40 hours per yearPaid Holidays: 7 days per yearPaid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local lawsTuition reimbursement programEmployee discount program*Benefits listed above are for regular full-time positionBase Salary: The base salary range for this position is $100,000- $105,000 annually, plus opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, capabilities and location.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funAstound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.About Astound:Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.