Sr. Warehouse Manager

C&F Enterprises Inc.; Toano (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

C&F Enterprises Inc. is seeking an experienced leader to direct Warehouse and Operations across multiple sites in Virginia. The role focuses on promoting core values, elevating customer service, and achieving productivity through safe, cost-effective practices.

You will manage diverse teams, develop strategic objectives, and ensure regulatory compliance while driving continuous improvement in processes and systems.

Qualifications

• Bachelor’s degree in Business or Transportation/Logistics Management or equivalent experience
• Minimum 10 years of warehouse management field experience, strongly preferred
• Minimum of 5 years of experience developing and executing strategy initiatives
• Knowledge of regulations relating to transportation and warehouse operations
• Expertise in inventory control and order fulfillment standards and metrics
• Knowledge of warehouse management systems, inventory control and workforce scheduling
• Demonstrated ability to influence outcomes through direct and indirect resources
• Proficiency with computerized inventory management systems
• Advanced skills in Microsoft Office and Excel

Responsibilities

• Provide leadership to facilitate excellence in customer service execution.
• Drive strategic objectives to remove barriers and improve processes.
• Oversee multi-site warehouse facilities and the invoice department functions.
• Coach Managers and Supervisors to achieve productivity and inventory goals.
• Develop and implement short- and long-term operational strategies.
• Direct carrier management processes including selection and performance evaluation.
• Ensure compliance with OSHA, fire safety standards, and forklift certifications.
• Lead performance reviews and address employee development goals.
• Maintain continuous improvement in WMS and related systems.
• Foster a strong safety culture across all facilities.

Skills

Customer service

Leadership

Warehouse logistics

Analytical thinking

Time management

Cross-functional collaboration

Education

Bachelor’s degree in Business or Transportation/Logistics Management

Tools

WMS

Excel

Inventory management software

Job description

Job purpose

Responsible for all areas of Warehouse and Operations functions; the purpose of this leadership position is to promote and implement the company’s core values and excellence in customer service; develops and executes strategies to optimize productivity in an accurate, safe, and cost-effective manner; responsible for maintaining strong relationships with internal and external customers.

Duties and responsibilities

Provides leadership to facilitate excellence in customer service execution.

Champions, initiates, and drives strategic objectives to remove barriers, improve processes, and facilitate organizational change.

Provides strategic, multi-site leadership and management across warehouse facilities, overseeing diverse teams supporting warehouse and invoice department functions.

Guides and directs the Warehouse Manager and Invoice Supervisor in the overall performance management of employees within their respective areas.

Establishes short- and long-term operational strategies, including training, employee development, and process improvement across a broad range of operational needs.

Establishes performance objectives and coaches Managers and Supervisors to achieve their respective productivity and inventory goals.

Directs the carrier management process, including carrier selection, qualification, and performance evaluation.

Monitors product import and export processes to ensure compliance with applicable regulatory and legal requirements.

Builds and sustains a strong safety culture across all warehouse facilities by championing best practices, safety awareness, and continuous improvement initiatives.

Ensures compliance with internal safety standards and applicable federal, state, and local regulations, including OSHA, fire safety standards, forklift certifications, and other warehouse safety requirements.

Provides leadership and direction in achieving company goals while effectively addressing operational challenges and changing business needs.

Anticipates staffing needs for the Warehouse and Invoice departments based on operational demands.

Drives performance related to product inventory control, tracking, shipping, and receiving.

Provides consistent communication through clear and concise department meetings.

Provides leadership to enhance team skills and competencies and establish team performance objectives.

Leads and oversees the maintenance and ongoing improvement of the computerized Warehouse Management System (WMS).

Oversees the performance review process for employees within the warehouse and invoice reporting structure.

Manages employee performance concerns within span of control and ensures appropriate follow-up.

Addresses and corrects unsafe conditions and behaviors within work areas.

Builds morale across teams by providing clear direction, recognition, and positive feedback.

Holds Managers and Supervisors accountable for employee development goals and performance expectations.

Maintains a focus for self and team on continuous learning that will enhance skill sets and growth opportunities.

Demonstrates a commitment to C&F Enterprises, Inc. core values.

The position responsibilities outlined above are not intended to be all-inclusive, and other duties, responsibilities, and qualifications may be required or assigned as necessary.

Skills

Exceptional customer service capabilities

Demonstrated leadership skills and abilities

Proven knowledge of warehouse logistics and operations

Ability to work collaboratively across department functions

Possess analytical thinking and problem solving skills

Impeccable time-management, organizational and attention to detail skills

Ability to operate computer, warehouse inventory system and internet navigation

Competencies

Customer Service

Positive Energy Level

Leadership

Organizational Effectiveness

Strategic Thinking

Team Player

Time Management

Independence

Qualifications

A 4 year bachelor’s degree in Business or Transportation/Logistics Management and/or equivalent experience

Minimum 10 years of warehouse management field experience, strongly preferred

Minimum of 5 years of experience developing and executing strategy initiatives required

Knowledge of regulations relating to transportation and warehouse operations

Expertise in inventory control and order fulfillment standards and metrics

Knowledge of warehouse management systems, inventory control and workforce scheduling

Demonstrated ability to influence desired outcomes through direct and indirect resources

Must be familiar with and proficient in the use of computerized systems used for inventory management

Advanced skills in Microsoft Office and Excel, strongly preferred

Physical requirements

Sitting, Standing Walking

Heavy lifting: Raising or lowering an object from one level to another (includes upward pulling)

Exposure to varied temperatures within warehouse environment

Work inside and outside; work around machinery with moving parts and vehicles

Carrying, pushing, pulling boxes and items; up to 75-100 lbs, at times.