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Palo Alto Networks in the United States seeks a Senior Vendor Manager for Technical Services to govern the global subcontractor ecosystem, optimize spend, and drive an outcome-based vended delivery engine. This role is remote, and our teams collaborate across geographies to solve big problems.
You will lead end-to-end vendor lifecycle management, oversee the Magnit VMS migration, enforce SOW/MSA frameworks, and partner with Finance, Legal, and Global Delivery to accelerate enterprise revenue
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. Disruption, Collaboration, Execution, Integrity, and Inclusion. This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. The Senior Vendor Manager for Technical Services holds a critical global role leading the governance, strategic optimization, and digital modernization of our Cortex & Cloud Technical Services Vendor Framework. This position is central to transforming our subcontractor ecosystem into a high-margin, outcome-based vended delivery engine.
Reporting to the Workforce Planning & Delivery Intelligence Leader, you will lead end-to-end vendor lifecycle management—spearheading our global ecosystem rationalization and leading our enterprise VMS platform migration to Magnit. You will enforce strict commercial rate cards, standardize SOW/MSA frameworks, and hold strategic partners accountable through structured Quarterly Business Reviews (QBRs). Partnering closely with regional Workforce Leaders, Finance, Legal, and Global Delivery, you will optimize demand forecasting, build strategic "warm bench" capabilities across GSIs and niche partners, and automate digital workflows to ensure scalable capacity that directly accelerates enterprise revenue targets.
Drive the operational shift from transactional staff augmentation to outcome-based Vended Services, expanding subcontractor margin.
Ecosystem Optimization & Governance: Manage the global Cortex & Cloud vendor portfolio.
VMS Platform Migration: Serve as the primary business lead for the migration to Magnit VMS, streamlining onboarding, eliminating manual ELs/POs, and automating contract renewal tracking.
Capacity Planning & Bench Alignment: Own subcontractor demand forecasting in partnership with regional Workforce Leaders. Cultivate strategic "warm bench" capabilities across vendors to minimize Time to Staff and support custom pricing model execution (5% CFFP rate uplift).
Digital Workflow & Data Hygiene: Partner with Data and Shared Services leads to operationalize automated intake channels maintaining 100% data hygiene and skills tracking across PSA systems.
Partner seamlessly with Technical Services Leaders, PMO, Sourcing, Legal, and Finance to resolve resourcing bottlenecks, manage risk, and deliver transparent milestone reporting in Asana.
Domain Expertise: 6+ years of Professional Services Vendor Management experience in a high-growth Enterprise Software / SaaS company.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? Please note that we will not sponsor applicants for work visas for this position.