Sr Transformation Director

Vizient, Inc; United States; On-site; USD 135,000 - 237,000; Full time

Job summary

Vizient, Inc. is seeking a Sr Supply Chain Performance Improvement Director to lead complex National Operations Center transformation initiatives and client engagements.

You will advise executives, shape operating-model design, and drive governance and adoption across cross-functional teams. You will influence strategic delivery, develop scalable playbooks, and partner with clinical, operational, finance, analytics and technology stakeholders to optimize value-stream performance and digital

Qualifications

• 7+ years in healthcare supply chain or transformation roles.
• Experience leading enterprise-wide transformation initiatives.
• Ability to influence executive stakeholders.
• Knowledge of governance, operating models, and performance improvement.
• Strong communication and stakeholder management.
• Experience mentoring project teams.

Responsibilities

• Lead the most complex, strategic transformation engagements and initiatives.
• Serve as a trusted advisor to executive stakeholders on transformation strategy and operating-model design.
• Contribute to development of transformation methodologies and scalable delivery practices.
• Lead implementation of NOC product value-stream initiatives across client engagements.
• Guide cross-functional teams to deliver project plans, drive adoption, and meet client objectives.
• Translate strategy into scalable workflows, governance structures, and standardized delivery approaches.
• Support development of client-facing offerings, delivery playbooks, and delivery standards.

Skills

Healthcare supply chain

Transformation leadership

Executive advisory

Cross-functional collaboration

AI in transformation

Governance & KPIs

Job description

Summary

The Sr Supply Chain Performance Improvement Director leads the most complex National Operations Center (NOC) transformation initiatives and client engagements, driving operationalization of product value-stream strategies through governance models, scalable process solutions, implementation methodologies, and cross-functional workflow enhancements. This role serves as a senior advisor to clients and internal stakeholders, influencing operating-model design, implementation strategy, and adoption approaches that improve service reliability, procedural readiness, financial performance, and digital enablement. The Senior Transformation Director also contributes to development of transformation methodologies, client-facing offerings, and scalable delivery models that support long-term growth and operational excellence.

Key Responsibilities

• Lead the most complex, strategic, or high-visibility transformation engagements and initiatives.


• Serve as a trusted advisor to executive stakeholders, providing guidance on transformation strategy, governance, and operating-model design.


• Contribute to the development and refinement of transformation methodologies, implementation approaches, and scalable delivery practices.


• Lead implementation and operationalization of NOC product value-stream initiatives across client engagements and internal transformation programs.


• Lead matrixed engagement teams and client stakeholders across workstreams to deliver project plans, support adoption, manage commitments, and achieve client objectives.


• Translate NOC strategy into scalable workflows, operating models, governance structures, and standardized delivery approaches.


• Support development and continuous improvement of client-facing offerings, implementation playbooks, delivery tiers, and operational standards.


• Drive client onboarding, readiness assessments, stakeholder alignment, training and adoption planning.


• Partner with clinical, operational, finance, analytics and technology stakeholders to improve supply chain workflow integration and operational achievement.


• Facilitate value-stream governance routines including KPI reviews, issue escalation, implementation tracking and operational cadence management.


• Support development of dashboard standards, KPI definitions, implementation metrics and data governance practices.


• Lead cross-functional problem solving related to supply chain transformation, clinical readiness, operational reliability and process standardization.


• Manage implementation risks, dependencies, action plans and transformation milestones across multiple concurrent initiatives.


• Prepare executive-level implementation updates, operational reviews and transformation recommendations.


• Contribute to development of scalable, repeatable delivery models that support Assess, Optimize, Transform and Sustain service tiers.


• Support business development activities including solution design, operational planning, client discussions and implementation scoping.


• Serve as a transformation and implementation subject matter resource across healthcare supply chain operations and operating-model design.


• Champion effective use of AI tools across transformation engagements by identifying practical use cases, improving delivery approaches, coaching team members on responsible use and ensuring AI outputs are critically evaluated before use with clients or leaders.

Qualifications

• 7+ years of experience in healthcare supply chain, healthcare operations, spend management, consulting or transformation-related roles, including significant provider experience.


• Extensive experience leading large-scale, enterprise-wide transformation initiatives and complex client engagements.


• Demonstrated success influencing executive stakeholders and leading cross-functional organizational change.


• Deep knowledge of healthcare supply chain operations, operational governance, implementation methodologies and performance improvement practices.


• Strong executive communication, facilitation, consulting and stakeholder management skills.


• Advanced working knowledge of AI tools, including ability to identify appropriate use cases, assess limitations, guide others in responsible use and apply AI to improve delivery effectiveness.


• Experience developing transformation methodologies, implementation frameworks, operating models or scalable service offerings preferred.


• Experience mentoring project teams and leading matrixed resources across multiple engagements.

Estimated Hiring Range

At Vizient, we consider skills, experience and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $135,200.00 to $236,600.00. This position is also incentive eligible.

Benefits

Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

About Vizient

Working at Vizient means shaping the future of healthcare, every day. Alongside our clients, we're building a healthier, more human healthcare system. We connect people, data and solutions to enable healthcare organizations to improve financial sustainability, enhance system performance and deliver better care. Headquartered in Irving, Texas, with 11 offices across the United States, Vizient has more than 5,000 employees who bring deep expertise and a shared commitment to transforming healthcare. Together, we're solving some of the industry's most complex challenges while creating opportunities to learn, grow and drive lasting change for healthcare organizations and the communities they serve. Through our enterprise of companies, we deliver meaningful impact across the continuum of care: Apexus - The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration. aptitude - The industry's first online direct contracting market, supporting self-contracting activity between hospitals and suppliers. Kaufman Hall - Leading healthcare advisory services to support our clients in achieving financial, clinical and operational excellence. Provista - Proven supply chain partner specializing in extended, diagnostic and preventive care facilities, including surgery centers, home health and senior living.