Sr. Training Specialist – Operations

SCUSA Saputo Cheese USA Inc.; Milwaukee (WI); Hybrid; USD 74,000 - 97,000; Full time

Job summary

Saputo Cheese USA Inc. is seeking a Learning & Development professional to design, deliver, administer and continuously improve training for U.S. divisional production and warehouse ops. You will develop content with SMEs, facilitate programs, and manage training systems across multiple sites.

The role uses ADDIE and 70-20-10 models, creates long-term curriculums, and involves travel up to 25% with hybrid Milwaukee office (4 days in, 1 remote).

Qualifications

• Bachelor’s degree in instructional design, education, business administration, human resources; 3 years of relevant experience.
• Experience with MS Office; Articulate 360 Suite; Adobe Photoshop/Illustrator/Canva; Adobe Suite or similar systems.
• Knowledge of learning theories and instructional design models.
• Ability to write instructional content for various delivery modalities.
• Ability to manage multiple projects balancing resources, timing and quality.

Responsibilities

• Design learning solutions and objectives with SMEs and external suppliers.
• Create training materials using blended learning principles and ADDIE/70-20-10 models.
• Facilitate training content through workshops and events.
• Develop long-term curriculums across competencies and locations.
• Develop content for audio/visual media; support authoring tools like Articulate 360.

Skills

Learning theories and instructional设计

Effective communication writing

Multi-project management

Education

Bachelor’s degree in instructional design, education, business administration, human resources

Tools

Microsoft Office

Articulate 360 Suite

Adobe Photoshop

Illustrator

Canva

Adobe Suite

Job description

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best? At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter–from our manufacturing plants to our office locations and everywhere in-between.

JOB DESCRIPTION

The role is responsible for supporting the design, development, delivery, administration, and continuous improvement of learning and workforce development programs for U.S. divisional production and warehouse operations. Working closely with subject matter experts, site leadership, and key stakeholders, the role develops training content, facilitates learning programs, manages training activities, administers training systems, and tracks program effectiveness.

To support divisional operations and meet the learning needs of diverse audiences, the role develops, facilitates, administers, and supports learning solutions across three learning tiers:

• Workforce Readiness and Compliance
• Operational Capability Development
• Leadership and Workforce Development

How You Will Make Contributions That Matter

• Work with varying levels of subject matter experts and external suppliers to design learning solutions, objectives, content.
• Design and develop training materials using blended, adult learning principles/ methodologies, and established team standards and best practices.
• Facilitate training content supporting workshops programs and events.
• Apply instructional design theories, practice, and methods specific to ADDIE and 70-20-10 models.
• Create ranging long term curriculums across different competencies and locations.
• Online curriculum development includes preparing content for audio recording and editing, creating visual elements and supporting the development team by working with authoring software such as Articulate 360 Suite as needed.
• Decide on the criteria used to judge learner’s performance and recommend or develop assessment surveys accordingly.
• Key classroom curriculum consists of fully illustrated visual presentations, learner's guides, job aids, role-play exercises and handouts.
• Manage and maintain curriculum, materials and process documentation as needed or requested.
• Oversee training program implementation and execution.
• Other responsibilities may include presenting the curriculum to stakeholders.
• Manage the new content held within the LMS system across all locations ensuring accurate and updated record keeping.
• Assist in managing the divisional LMS through LMS administration, technical and system training support.
• Leverage technological applications to translate and transcribe learning content, materials, and documentation.

You Are Best Suited for The Role If You Have The Following Experience, Skills, and Qualifications

• Bachelor’s degree in instructional design, education, business administration, human resources, 3 years of relevant experience working in an education, training or adult learning capacity.
• Experience using Microsoft Office (PowerPoint, Word, Excel), Articulate 360 Suite (Storyline, Rise, etc.), Adobe Photoshop and Illustrator, Canva, Adobe Suite, or similar systems.
• Demonstrated knowledge of/experience with learning theories and instructional design models.
• Ability to write effective forms of communication, instructional text, audio scripts/video scripts to support various delivery modalities.
• Demonstrated ability to deliver results while working simultaneously on multiple projects, balancing resources, timing and quality of learning outcomes.
• Ability to work in manufacturing environment which includes but not limited to: noise, changing temperatures (hot, wet, cold, humid), standing/walking/bending/stooping/climbing stairs, maneuvering around manufacturing equipment.
• Physical lifting up to 25-lbs unassisted.
• Wear required personal protective equipment (PPE), to include bump cap, hearing, and eye protection. This also include additional PPE requirements as defined for the position activities.
• Occasional travel up to 25%

We Support And Care For Our Employees By Providing Them With… Development opportunities that enhance you career fulfillment. Meaningful compensation & benefits that help you care for your family. Opportunities to contribute to your community and enhance the lives of others through Saputo products.

Salary range: $73,815- $96,885 Salary offers will vary commensurate with experience, education, skills and training.

Hybrid office: Milwaukee - 4 days in office, 1 day remote

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave.

We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.

Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Accessibility

Saputo Cheese USA Inc. endeavors to make Saputo.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

EEO

Saputo Cheese USA Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

California Applicant Privacy Notice (CCPA)

To review the Saputo Cheese USA Inc. Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).

Making Good Food Is Our Passion, and we do it responsibly. Our caring teams process about 10 billion litres of milk annually into a diversified range of dairy and dairy alternative products sold in over 50 countries.

With 54 manufacturing facilities and over 18,100 employees, we operate our leading business in Canada, the USA, Australia, and the United Kingdom.

All dairy processors have access to the same raw material and equipment; what distinguishes us is our can-do spirit and our diverse, inclusive work culture that empowers employees to grow in their own way.

Stay in touch! Follow the hashtag #OurBestIsMadeOfYours on Instagram, Facebook, and LinkedIn.