Sr Trade Account Manager

Tandem Diabetes Care Inc.; United States; Remote; USD 130,000 - 161,000; Full time

Benefits offered by this job

Bonus

Health benefits

PTO 20 days

401k with company match

Employee stock purchase plan

Job summary

Tandem Diabetes Care is seeking a Sr. Trade Account Manager to expand our dual-channel presence with traditional distributors, wholesalers, and mail order pharmacies. The role collaborates with the US Commercial team to align forecasts, pricing, and service levels across channels.

The ideal candidate has a strong field sales background, 8+ years of experience, and deep knowledge of medical device distribution and reimbursement. This remote role supports the United States with travel up to 30%.

Qualifications

• Bachelor’s degree in related field or equivalent education and experience.
• 8+ years of successful field sales experience with 5+ years in account management.
• Thorough understanding of the trade industry and medical product distribution in a large healthcare organization or prescription drug vendor.
• Strong knowledge of sales techniques and the strategic objectives of the medical device marketplace.
• Ability to communicate ideas clearly, analyze sales and financial data, and influence decisions.

Responsibilities

• Develops and implements Tandem’s dual-channel strategy with trade accounts (distributors, wholesalers, specialty distributors, mail order pharmacies).
• Forecasts, plans, and resolves operational issues with trade accounts.
• Negotiates trade contracts, pricing, and service levels across multiple channels.
• Works with US Commercial team (Market Access, Marketing, Sales, Finance, Supply Chain) to set and execute dual-channel strategies.
• Establishes and reviews account metrics to drive execution and profitability.
• Contributes to training programs and materials for distributors to support product launches and sales.

Skills

Field sales

Account management

Trade industry

Analytical skills

Interpersonal skills

Education

Bachelor’s degree

Job description

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

The Sr. Trade Account Manager is responsible for developing and implementing Tandem’s dual Channel strategy with trade accounts to include traditional distributors, wholesalers, specialty distributors and mail order pharmacies. This role serves as a liaison between Tandem and assigned accounts, providing feedback and communications in both directions. The Sr. Trade Account Manager is also responsible for forecasting, strategic planning, and operational problem resolution. A Sr. Trade Account Manager at Tandem also: Develops relationships with trade account leadership on a national level and ensures attainment and retention of market share, sales plans, and profitability. Establishes stable, long‑term contractual relationships that are efficient and predictable, including negotiating trade contracts, pricing, and service levels across multiple channels. Works collaboratively with the US Commercial team to include Market Access, Marketing, Sales as well as Finance and Supply Chain to develop, set and execute dual channel strategies. Establishes and consistently reviews account metrics to drive and ensure a high level of execution. Provides input into the design and development of training programs and materials directed towards distributors that support the launch and sale of Tandem products. Manages portfolio and identifies opportunities for revenue and margin improvement, market share growth, and improved customer relations; ensure improved margin, and market share. Develops and maintains a network of leading trade contacts across multiple channels.

WHEN & WHERE YOU’LL WORK:

Remote: This position is fully remote and open to candidates within the United States. Equipment for the role will be provided and training will occur virtually. Travel: This role will require car and air travel up to 30% of time.

WHAT YOU’LL NEED:

Bachelor’s degree (B.A/B.S.) in related field or combination of equivalent education and applicable work experience. 8 or more years of successful field sales experience with either 5 or more years of successful account management or an equivalent combination of business experience and education. Thorough understanding of the Trade industry and the medical product distribution process in a large healthcare organization or prescription drug vendor. Displays a broad understanding of sales techniques and the strategic objectives of the medical device sales marketplace. Demonstrated capability in driving corporate strategy through understanding the market and industry. Ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner. Ability to analyze a wide variety of data including sales and financial data to make business decisions. Strong understanding of the US access environment, including distributors, pharmacies, reimbursement / co‑pay support services, payer coverage, pricing. Proven ability to work independently, demonstrating self‑motivation to achieve strategic objectives. Understanding of reimbursement methodologies utilized by commercial and government payers under pharmacy benefits. Able to prioritize activities and determine when and how to take on new initiatives.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $130,000 - $161,000 annually. Base pay will vary based on job‑related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package. Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts. You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan. Learn more about Tandem’s benefits here!

YOU SHOULD KNOW:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre‑employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

SPONSORSHIP:

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

WHY YOU’LL LOVE WORKING HERE:

At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well‑being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

Tandem Diabetes Care, a global insulin delivery and diabetes technology company, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers. The Company’s pump portfolio features the Tandem Mobi system and the t:slim X2 insulin pump, both of which feature Control-IQ advanced hybrid closed‑loop technology. Tandem Diabetes Care is based in San Diego, California.