SR Teller Flexible

Marquette Bank; Oak Forest (IL); Hybrid; USD 15,153 - 26,174; Full time

Benefits offered by this job

Health insurance

Disability insurance

Retirement plans

Free checking account

Job summary

Marquette Bank seeks a Senior Teller to support the Teller Supervisor and Branch Operations across multiple locations. You will perform backroom teller functions, balance the vault and branch, and assist with opening and closing procedures while delivering high-quality customer service.

This role requires 1–2 years teller experience, strong attention to detail, excellent communication, and leadership skills.

Qualifications

• High School Diploma or Equivalent
• 1–2 years teller experience
• Detail oriented with a thorough understanding of the Teller Department
• Versatile and possess excellent communication skills to interact with employees and customers
• Possess leadership and organizational skills to be able to analyze accurately and think quickly

Responsibilities

• Interact with customers and process transactions accurately
• Balance the vault and branch, and open/close the branch
• Assist Teller Supervisor or Branch Operations Manager with daily duties
• Assist other tellers in balancing daily transactions
• Comply with Bank Secrecy Act, CRA, and other regulations
• Perform backroom teller procedures and related tasks

Skills

Communication skills

Leadership skills

Organizational skills

Attention to detail

Education

High School Diploma or Equivalent

Job description

Pay Range: $17.50 - $19.00 plus $2.00/hour additional compensation for flex position.

Flex positions are required to have a flexible schedule and the ability to travel to multiple branches as scheduled.

The pay range is based on consideration of criteria such as required qualifications, experience, education and skills. Marquette Bank reserves the right to offer the selected applicant a salary commensurate with the applicant's qualification, experience, education and skills.

Position Summary

As a Senior Teller with Marquette Bank, you will assist the Teller Supervisor or Branch Operations Manager with the day-to‑day duties of the Retail Operations Department across multiple branch locations. You will perform backroom teller functions, balance the vault and branch, and open and close the branch. You will be one of our customers’ most valuable resources by accurately processing customer transactions, developing relationships and delivering a high level of customer service.

Essential Duties and Responsibilities

• Possess excellent communication skills to interact with employees and customers.
• A high level of interpersonal skills to represent the bank in a professional manner in all customer interactions
• Capability to relate to and empathize with people and maintain a friendly, cheerful demeanor
• Must be proficient in all aspects of teller duties.
• Must have a thorough knowledge of the teller terminal transactions and corrections.
• Possess detailed knowledge of all backroom teller balancing, remittance procedures and vault teller procedures.
• May assist other tellers in balancing daily transactions.
• May assist in opening and closing of branch.
• Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non‑deposit service regulations, adhering to the Bank’s internal policies, procedures, and risk management responsibilities contained in the Employee Handbook, the Employee Code of Conduct, and other applicable policies.
• Perform job‑related responsibilities that support departmental and organizational goals, consistent with the scope and purpose of the position.

Knowledge/Abilities/Experience and Training Required

• High School Diploma or Equivalent
• Must have 1‑2 years teller experience
• Detail oriented with a thorough understanding of the Teller Department
• Versatile and possess excellent communication skills to interact with employees and customers
• Possess leadership and organizational skills to be able to analyze accurately and think quickly

Physical Demands

• Employee is regularly required to remain in a standing position
• Employee may need to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Employee is regularly required to operate a computer and other office productivity machinery (i.e., a calculator, copy machine and computer printer).
• Employee may need to constantly position themselves in the office in order to retrieve files from upper and lower drawers.
• Employee in this position frequently communicates with staff and clients and must be able to exchange accurate information in these situations.
• Employee may need to frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds.
• Employee specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Work Environment/Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Marquette Bank's total rewards package

Marquette Bank’s total rewards package, for eligible employees, will vary based on the pay type of the position and may include variable pay such as performance‑based incentives, commissions, target bonus and discretionary bonus. Marquette Bank also offers health insurance, term life and disability insurance, generous time off and two retirement plans: 401(k) Salary Savings Plan and Employee Stock Ownership Plan (ESOP), as well as other perks including a FREE FunRewards checking account. Available rewards may vary by location, job level, employment status, and years of service. To learn more about our rewards package, please visit: https://emarquettebank.com/about-us/benefits.

Equal Opportunity Employer/Vet/Disability