Sr. Telephony Engineer

American Family Insurance; Madison (WI); Hybride; USD 95 000 - 140 000; Plein temps

Résumé du poste

American Family Insurance in Madison, WI is seeking a software engineer to design and develop mid-to-complex business solutions. The role collaborates across the division to deliver applications that meet business needs and provides technical guidance and leadership for specific systems.

The position is hybrid, with a requirement for at least 10 days in the Madison office; relocation is welcome. Candidates should demonstrate heavy Node.js experience, API development skills, and Java-based

Qualifications

• Must have demonstrated customer-driven solutions experience.
• Strong experience with Node.js and API development standards.
• Java development experience for scalable, maintainable applications.
• Demonstrated SDLC knowledge and secure development practices.
• Ability to document design decisions, estimates, and system design.
• Experience with testing (unit, integration) and development walkthroughs.

Responsabilités

• Analyze high level system specifications and requirements.
• Convert information into detailed design plans and specifications.
• Identify system dependencies and ensure integration points are defined.
• Provide documentation for design decisions, estimates, and metrics.
• Lead or participate in testing and walkthroughs to ensure quality.
• Collaborate to improve system flow, data usage, and processes.

Connaissances

Customer-driven solutions

Technical communication

Software design

SDLC knowledge

Outils

Node.js

APIs

Java

Genesys Cloud

REST API design

Documentation

Description du poste

This position collaborates with others in the division to provide and maintain applications that meet business needs. Responsible for software design and development for moderate to complex business solutions, providing technical guidance and leadership for specific applications.

This is a Hybrid role that requires a minimum 10 day in the Madison, Wi, office. Candidates that can relocate are welcome to apply.

Primary Accountabilities

• Node.js experince is absolutley a must have to be succesful at this role. Canaidates need to have at least 3years of heavy Node.js experience.
• Must have demonstrated experience of Node.JS and API development standards.
• Analyzes high level system specifications, system requirements and/or use cases.
• Converts information into low level specifications and system design plan.
• Understands and identifies system dependencies.
• Provides appropriate documentation for design decisions, estimating assumptions, code modules, and performance metrics as required by organization standards.
• Defines, conducts, and/or participates in testing (i.e. unit, system integration).
• Prepares, leads and/or participates in development walkthroughs.
• Collaborates with others regarding effectiveness of systems flow, data usage and manual or automated processes to verify requirements.
• Ensures software development meets standards for programming, design, performance, quality, and security. Identifies and recommends areas for improvement in planning, design, development, and testing.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service.
• Preferred experience with Genesys Cloud, including configuration, integrations, and day-to-day platform support.
• Java development experience building and supporting scalable, maintainable applications and experience building and evolving scalable Java-based platforms
• Demonstrated experience designing, developing, and maintaining secure, scalable APIs with strong integration and documentation practices.
• Basic knowledge and understanding of application architecture, design alternatives, and development standards.
• Demonstrated experience communicating technical information.
• Demonstrated experience developing complex software/systems using one or more programming language.
• Demonstrated experience establishing, using and supporting integration and communications technologies between applications, databases and technology platforms.
• Demonstrated experience analyzing and estimating project size and work efforts for software solutions.
• Demonstrated experience writing and modeling application system design and program specifications.
• Solid knowledge and understanding of systems development life cycle (SDLC).
• Solid Knowledge and understanding of integration and migration strategies and technologies.

Licenses:

Candidates must be able to acquire 3 Genesys Certifications within 6 months of employment.