Sr. Network Infrastructure Technician

SMS Data Products Group, Inc.; Madison (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

SMS Data Products Group, Inc. is seeking a Sr. Telecommunications Specialist to support the BIM contract on site at the Air National Guard location. The role involves on-site Tier 2 support for legacy NIPR/SIPR Base Area Network infrastructure and collaboration with CS personnel.

The candidate will perform multiple Tier 2 duties, install and repair telecom equipment, and participate in change management and incident response. A DoD Secret clearance is required.

Qualifications

• Minimum 7 years of experience in telecommunications systems, network operations, or related field.
• Requires DoD Secret security clearance.
• Certifications: CompTIA Security+ CE and CompTIA A+ CE.

Responsibilities

• Provide on-site Tier 2 support augmenting Air National Guard Communications Squadron personnel in operating legacy NIPR and SIPR Base Area Network infrastructure.
• Perform shared Tier 2 duties including fielding network equipment, troubleshooting, configuring devices, monitoring performance, and collecting data.
• Respond to EITSM tickets and service calls from Client System Administrators and Communications Focal Point personnel.
• Install, maintain, and repair telecommunications equipment and infrastructure including switches, routers, wireless APs, and fiber optics.

Skills

Telecommunications experience

Network operations

Education

CompTIA Security+ CE

CompTIA A+ CE

DoD Secret clearance

Job description

SMS is hiring a Sr. Telecommunications Specialistto support our Base Infrastructure Modernization (BIM) contract on site at the Air National Guard location. This position provides on-site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

This role is a temporary role for 9-12 months.

Job Responsibilities

• Provide on-site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure
• Perform shared Tier 2 duties including fielding network equipment, troubleshooting network equipment, configuring network devices, monitoring network performance, and collecting network performance data
• Respond to Enterprise IT Service Management (EITSM) tickets and service calls from Client System Administrators, Functional System Administrators, and Communications Focal Point personnel
• Install, maintain, and repair telecommunications equipment and infrastructure including network switches, routers, wireless access points, and fiber optic systems
• Perform Inside Plant (ISP) and Outside Plant (OSP) troubleshooting and repair activities
• Execute security patching per vendor guidance and maintains configuration management
• Operates under tactical command and control of base CS while coordinating with BIM Vendor Tier 3/4 engineering support
• Support change management processes following TO 00-33A-1100 and local standard operating procedures
• Participate in configuration control board meetings
• Available on-call 24/7 for contingency operations and crisis response as mission essential personnel
• Work closely with CS Network Control Center personnel

Required Qualifications

• Minimum 7 years of experience in telecommunications systems, network operations, or related field
• CompTIA Security +CE
• CompTIA A +CE certifications or equivalent required
• DoD Secret security clearance required

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Req # 2026-5590