Sr Technology Service Delivery Manager

0101 The Huntington National Bank; North Carolina; On-site; USD 140,000 - 190,000; Full time

Job summary

The Huntington National Bank is seeking an experienced IT Service Delivery Manager to lead the technology needs of assigned business segments from its Charlotte, NC office.

As a senior leader, you will help develop and execute technology strategy, oversee end-to-end projects, and ensure resource planning, budget transparency, and alignment with business priorities. This role is office-based with potential flexible arrangements.

Qualifications

• Bachelor's Degree or 4+ years of equivalent experience in Technology Service Delivery Management.
• 10+ years of related experience in Technology Service Delivery Management.

Responsibilities

• Partners in developing /executing technology strategy and is responsible for end-to-end technology project execution including resource planning.
• Responsible for financial transparency across IT (including initiatives and base operations) for the Business Segment(s).
• Evaluates and validates business drivers and priorities and communicates to the organization.
• Accountable for business domains and products.
• Perform other duties as assigned.

Skills

Technology Service Delivery Management

Education

Bachelor's Degree or 4+ years of equivalent experience in Technology Service Delivery Management

Job description

This position is an onsite position in Huntington's One South office in Charlotte, NC.

Summary:

Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or subordinate managers and supervisors. Integral in the development of strategy, planning, funding, and delivery of technology products and services to the Business Segment(s) and delivery partners.

Duties and Responsibilities:

• Partners in developing /executing technology strategy and is responsible for end-to-end technology project execution including resource planning.
• Responsible for financial transparency across IT (including initiatives and base operations) for the Business Segment(s).
• Evaluates and validates business drivers and priorities and communicates to the organization.
• Accountable for business domains and products.
• Perform other duties as assigned.

Basic Qualifications:

• Bachelor's Degree or 4+ additional years of equivalent experience in Technology Service Delivery Management.
• 10+ years of related experience in Technology Service Delivery Management.

Exempt Status:

(Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes

Workplace Type:

Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in‑office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game‑changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter.

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Reasonable Accommodations Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction‑free environment, with the candidate on camera and without the use of virtual backgrounds.

EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.