Sr. Technical Writer- REMOTE

Lensa; Austin (TX); Remote; USD 74,000 - 118,000; Full time

Job summary

An established industry player is seeking a Senior Technical Writer to join their dynamic team. In this remote role, you will be responsible for creating and maintaining high-quality documentation that supports various business processes. Your expertise in technical writing will be crucial as you collaborate with subject matter experts and other stakeholders to develop user guides, SOPs, and training materials. This position not only offers the chance to work independently but also to mentor junior writers, fostering their growth in a supportive environment. If you are passionate about clear communication and documentation, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in technical or process documentation.
• Bachelor's degree in English, Communications, or related field.

Responsibilities

• Develop documentation for new processes and plans.
• Collaborate with SMEs and Trainers to ensure accuracy.

Skills

Technical Writing

Editing

Collaboration

Organizational Skills

Prioritization Skills

Education

Bachelor's degree in English

Bachelor's degree in Communications

Bachelor's degree in Technical Writing

HS diploma or GED

Tools

Microsoft Office Suite

Confluence

SharePoint

JIRA

Adobe Acrobat

Snagit

Microsoft Visio

Microsoft Teams

Job description

2 days ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Prime Therapeutics, is seeking professionals. Apply via Lensa today!

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Sr. Technical Writer - REMOTE

Job Description

The Senior Technical Writer is responsible for creating, editing, reviewing, and publishing complex documentation. This position will coordinate, prioritize, and implement writing and documentation projects, including a rotating review and maintenance of existing documentation. The role involves collaboration with subject matter experts (SMEs), Trainers, Business Process Analysts, and management to develop and produce necessary materials for new processes and plans.

Responsibilities

• Develop comprehensive knowledge of tools used at Prime for documenting processes and writing user guides, including but not limited to: Microsoft Office Suite, RxCLAIM, Benefit Edit Tool, IBM Notes, CoverMyMeds, Clinical Review Engine, MSA, Clinical Operations Review Engine, and Prime Knowledge Resources.
• Write, edit, review, and publish documentation regularly to ensure information is current; update documentation as needed and communicate changes.
• Create new documentation such as SOPs, desktop procedures, job aids, user guides, training materials, and process flows for new client or process implementations.
• Ensure documentation templates, style, and layout conform to department standards.
• Collaborate with SMEs, Trainers, and Business Process Analysts to ensure accuracy in documentation.
• Mentor and coach other Technical Writers, lead large documentation projects, and support their professional growth.
• Perform other duties as assigned.

Education & Experience

• Bachelor's degree in English, Communications, Technical Writing, Education, or related field, or equivalent experience; HS diploma or GED required.
• At least 5 years of experience in technical or process documentation.
• Experience with web-based workflow systems such as Confluence, SharePoint, JIRA.
• Must be eligible to work in the U.S. without sponsorship.

Additional Qualifications

• Proficiency in Microsoft Word, PowerPoint, Excel, Visio, Adobe Acrobat, Snagit, Teams.
• Strong writing, editing, organizational, and prioritization skills.
• Ability to work independently and in a team environment.

Preferred Qualifications

• Experience in PBM (Pharmacy Benefit Management).

Physical Demands

• Sitting, using hands, talking, hearing regularly required.
• Reaching, standing, walking, stooping, kneeling, crouching occasionally required.
• Lifting up to 10 pounds occasionally.
• Visual abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

Employees must adhere to security and legal policies. Compensation ranges from $74,000 to $118,000 based on experience. For benefits details, visit our Benefits Page.

Prime Therapeutics is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds and provide reasonable accommodations as needed.

If you require accommodations during the application process, contact Human Resources at 1.866.469.1257 or email [e-mail].

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Marketing, Public Relations, Writing/Editing
• Industries: IT Services and Consulting