Sr. Technical Writer (Contingent)

SNAP Inc; Maryland; On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

100% company paid group medical/dental insurance

401(k) Plans

Tuition Reimbursement

Generous PTO and holiday leave

Job summary

SNAP Inc in Maryland is looking for an experienced Sr. Technical Writer to support a contract with the U.S. Census Bureau. The ideal candidate will possess strong leadership skills and be proficient in technical documentation.

This role involves developing business cases, project documentation, and working closely with internal teams. Candidates should have a degree in English or a related field, along with experience in the Document Development Life Cycle.

Qualifications

• Previous experience as a Senior Technical Writer on similar projects.
• Extensive knowledge of DDLC and editing.
• Ability to work in high-pressure environments.

Responsibilities

• Develop business and management plans.
• Create Project Technical Packages and documentation.
• Present technical information to stakeholders.

Skills

Technical writing

Document Development Life Cycle (DDLC)

ADDIE Model

Team collaboration

Editing and proofreading

Office software proficiency

Education

Degree in English, Journalism, or related discipline

Certification in instructional design or technology

Tools

Microsoft Office Suite

Job description

Established in 1998, SNAP, Inc. (SNAP) is an SBA-certified Small Disadvantaged Business (SDB) and certified Minority Business Enterprise (MBE) in Maryland and Virginia. SNAP employs more than 150+ professionals. SNAP has office locations throughout the United States including our beautiful headquarters in Chantilly, Virginia. Our other locations include Newport News, Virginia; Rockville, Maryland; and Oklahoma City, Oklahoma. SNAP is externally appraised at CMMI Level 3 for both Services and Development, holds ISO 9001, 20000, and 27001 certifications, and a Top Secret facility security clearance.

SNAP is a trusted partner to many Government agencies, holds several key government contract vehicles, and provides a variety of IT services including: Application development and System Integration, Enterprise Architecture, Cyber Security & Information Assurance, Operations and Maintenance, Help Desk, eLearning, and mission-critical training support services. SNAP’s ability to identify and define the needs of our customers, our record of accomplishment for meeting those needs, and our reputation for total customer satisfaction results in a continually growing a top-tier customer list www.snapinc.net/clients.

Job Description

Proposed Work Location: Census Bureau Headquarters, Suitland, Maryland

SNAP is pursuing a contract with the U.S. Census Bureau to provide an experienced Sr. Technical Writer. The preferred candidate will possess Census Bureau experience, excellent people and leadership skills, and great communication and presentation skills. This position will lead and will serve as a mentor for a team of Technical Writers on a large program supported by more than 100 full-time employees.

The selected candidate will perform the following duties (this is not a comprehensive list of all duties to be performed):

Business Cases, Business Plans, Business Continuity Plans.

Management Plans (e.g., Test and Evaluation, Systems Engineering and Integration).

Project Technical Packages (PTP) including working product procedures; technical documentation (e.g., workflow documentation, Business Process Modeling drawings, Detail Design Specification, Requirements Documents, Development and testing strategy).

Project Closeout Plans.

Internal Census Bureau and Decennial Directorate IT policies.

Executive and external stakeholder program/project presentations Program Management Reviews (PMRs).

Develop processes and strategies of projects throughout all phases of the Document Development Life Cycle (DDLC) (e.g., analysis, designing, development, implementation, evaluation, maintenance) for Decennial Programs and Operations.

Qualifications

Technical Qualifications/Requirements

Qualified candidates should have:

Previous experience working as a Senior Technical Writer on a similar-sized project.

Extensive knowledge of the Document Development Life Cycle (DDLC).

Extensive knowledge of the ADDIE Model.

Working knowledge of software development lifecycle (waterfall and agile).

Knowledge and experience, which demonstrates the ability to work well with others in a team environment.

Extensive experience in developing technical documentation for software systems.

Extensive experience in designing and developing technical documentation.

Extensive experience in analyzing documented requirements, developing supporting documentation and eliciting feedback from the subject matter experts, and the target audience from which the documentation is written.

Experienced in developing specifications.

Extensive experience in analyzing and interpreting specifications from which technical documentation will be written.

Experience editing and proofreading, taking meeting minutes, writing logical instructions, developing training manuals, procedural manuals, self-studies, user guides, workbooks, job aids, training exercises.

Experience developing training need assessments and evaluations.

Highly skilled in the use of standard office software packages (e.g., Excel, Word, Access etc.).

Ability to multi-task and meet established deadlines for multiple projects simultaneously.

Ability to work in a high pressure, production environment.

Education/Certifications

Degree in English, Journalism, English, Liberal Arts or appropriate related discipline.

Degree or certification in instructional design, instructional technology, instructional learning sciences, educational technology.

Additional Information

• Proposed Work Location: Census Bureau Headquarters, Suitland, Maryland
• Contract Length upon contract award: 6 years (1 year plus 5 option years)
• Tax Terms: W2 Only / Salary: Competitive salary with benefits package
• Clearance: Active Public Trust clearance
• Please indicate current immigration status and desired salary range when applying
• SNAP, Inc. is an Equal Opportunity Employer (EOE)

Why be a SNAP Employee?

SNAP is an employee-focused, forward-thinking technology company that delivers quality, innovative, and agile solutions to our customers. We have always believed that our success comes first and foremost through delivering on our commitments and ensuring our customers meet their business and mission objectives.

We are passionate about what we do and have cultivated a team-oriented collaborative organization with a collegial atmosphere that encourages participation, innovation, and entrepreneurship for all employees.

We recognize that in order to achieve our vision, we must attract highly qualified professionals that share our passion and spirit of excellence. To that end, we are proud to offer exciting and rewarding contract and corporate opportunities, a full and generous compensation package which includes highly competitive salaries, 100% company paid group medical/dental insurance (employee) and 50% company-paid for dependents, and multiple paid leave opportunities (10 holidays and 15 days PTO).

We also offer life and disability coverage, Flexible Spending Accounts (FSAs), 401(k) Plans, Tuition Reimbursement, Employee Assistance Program, and Relocation Assistance (for qualified and pre-approved employees).

To learn more about our culture of employee engagement, our plans for continued exponential growth, new and existing contract vehicles and clients, or our excellent benefits offered to employees and W2 contractors, please visit http://www.snapinc.net/careers.html.

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