Sr. Technical Program Manager, Data Center Engineering

Amazon; Austin (TX); Remote; USD 133,000 - 232,000; Full time

Job summary

An established industry player is seeking a Sr. Technical Program Manager to lead the delivery of innovative data center technologies. This role involves collaborating with diverse teams to ensure project success while managing complex technical initiatives. Ideal candidates will have extensive experience in project management and a knack for problem-solving, making impactful contributions to the company’s mission of customer-centric service. Join a culture that values diversity and encourages personal growth, where your ideas can flourish and make a real difference in the cloud computing landscape.

Benefits

Flexible Work Hours

Health Insurance

Retirement Plan

Employee Discounts

Mentorship Programs

Career Development Resources

Qualifications

• 6+ years of technical product or program management experience.
• Experience managing complex projects across cross-functional teams.

Responsibilities

• Ensure smooth running of production readiness within the relevant business area.
• Develop and get buy-in on plans to improve data centers and infrastructure.

Skills

Technical Program Management

Project Management

Cross-functional Team Coordination

Communication Skills

Problem Solving

Education

Bachelor's Degree in Engineering or related field

Tools

MS Office

MS Project

Smartsheet

Excel

SQL

Job description

Sr. Technical Program Manager, Data Center Engineering

Job ID: 2964926 | Amazon Data Services, Inc.

***Role is only available in Seattle, WA***

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are seeking an experienced Sr. Technical Program Manager to support the delivery of the newest generations of data center technologies from concept to production readiness. This role provides a unique opportunity for you to engage with advanced cloud infrastructure solutions and the exceptional people that develop them.

Candidate must be comfortable managing remote project delivery teams, excel at guiding technical engineering teams through design and feasibility analysis, and posses the ability to facilitate technical whiteboard sessions to troubleshoot issues, and remove barriers to project success. Being able to create cross-functional matrix-based teams, establish trust with a variety of stakeholders and customers across multiple time zones, eliminate non-value-add activity, remove blockers, and find creative ways to accelerate project deliver is a must. The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess 7+ years experience in tactical project management of highly technical initiatives, as well as strategic program management.






Key job responsibilities
***Role is only available in Seattle, WA***

The TPM will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project/Smartsheet/Excel. Experience with KanBan, Playbook, SQL and systems integration a plus.

You will apply your expertise to:
- Ensure the smooth running of production readiness within the relevant business area. Communicate clearly to the team, the site team, and wider business the status of NPD projects.
- Develop and get buy-in on plans and programs to improve our data centers and infrastructure
- rack progress, remove blockers, and drive the successful implementation of programs
- Plan for global and regional specifics, test and validation, deployment schedules, and similar actions
- Collaborate across organizations (Engineering, Development, Finance, Operations) and be the linchpin for successful delivery of programs

Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These technologies are essential for meeting our customers’ expectations for service and value and meeting Amazon’s goals for efficiency, speed, and reliability as we continue expanding our data centers to hyper-scale.

Our Technical Program Managers:
- Are great at solving problems
- Possess experience managing complex projects and programs
- Build trust and relationships with different stakeholders
- Are comfortable addressing and resolving ambiguity
- Recognize and appreciate diversity of thought and perspectives

Each day you will interact with different teams responsible for engineering, development, finance, integration, and operation of these complex technology programs. You prioritize your activities to support data center product development, solve problems and blockers, and focus on the actions that are most impactful for program success.

About the team
***Role is only available in Seattle, WA***

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 6+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 6+ years experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 6+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience with New Product Development (NPD) processes or Production Readiness.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Important FAQs for current Government employees

Before proceeding, please review the following FAQs

https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.