Sr. Systems Analyst - REMOTE from any CST or EST time zone

CNO Financial Group; Carmel (IN); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid parental leave

Paid time-off and corporate holidays

Job summary

A leading insurance firm in Indiana is seeking a Sr. Systems Analyst to manage system requirements and ensure alignment with user needs across multiple business areas. The ideal candidate will have a Bachelor’s degree in Information Technology and 3-5 years of related experience, including hands-on knowledge of Agile methodologies. This position offers remote work options and numerous employee benefits, and it emphasizes a collaborative and customer-focused work culture.

Qualifications

• 3-5 years of experience as a Systems or Business Analyst.
• Experience with Agile methodologies like SAFe.
• Knowledge of API-based integrations.

Responsibilities

• Develop specifications and flowcharts to meet system needs.
• Conduct user need analysis and maintain technical documentation.
• Troubleshoot system issues and perform ongoing maintenance.

Skills

User needs analysis

Strong communication skills

Agility in dynamic settings

Customer service focus

Education

Bachelor’s degree in Information Technology or related discipline

Tools

Pega

Java

Job description

The stated pay range is based on a national average location. Actual salary is determined by factors including relevant work experience, skills and location. This position is bonus-eligible.

CNO Financial Group’s IT Team is hiring a Sr. Systems Analyst to design information system requirements that are consistent with the user needs of multiple business areas. This requires working closely with both technical and business focused job functions. The Sr. Systems analyst has technology system subject matter expert on the multiple systems supported in up to five business areas.

Come join our growing IT department! In 2023, CNO was nominated for an “Exceptional Employer Award” from TechPoint, an Indiana tech advocacy non‑profit. CNO IT, through progressive leadership, offers career advancement opportunities, consistently provides employee recognition, and maintains a fun and exciting culture. The CNO IT vision is to achieve TechHappiness for both our business partners and IT associates.

As a Sr. Systems Analyst, your responsibilities will include:

• Preparing detailed specifications based on gathered requirements; analyzing requirements and evaluating multiple options to best address software system requirements.
• Collecting and analyzing information from system users to assess system scope and objectives.
• Performing hands‑on activities to develop, tune, maintain, and support nightly processing, reporting, and query capabilities to ensure a high performing system.
• Developing specifications, diagrams and flowcharts to address system needs.
• Performing troubleshooting of system issues and performing ongoing maintenance and development on the system; installing software and performing moderate to major system enhancements.
• Preparing and maintaining technical documentation to guide system users.
• Acting as a resource to other systems analysts.
• Providing input and subject matter expertise on respective systems in support of large projects.
• Participating in recommending new system functionality and upgrade planning.

The Sr. Systems Analyst position is well‑suited for you if you:

• Have the ability to analyze and translate user needs into system requirements
• Can build on knowledge of the organization, its processes, and customers to support successful system implementations
• Possess strong verbal and written communication skills, and have a customer service focus and attitude
• Demonstrate agility and resilience in dynamic work settings, quickly adjusting to evolving priorities and business needs.
• Thrive in a fast‑paced environment, maintaining high productivity and professionalism.

What you’ll need:

• Bachelor’s degree in Information Technology or a related discipline; or equivalent experience
• Typically has a minimum of three to five years of related experience as a Systems Analyst, Business Analyst, etc.
• Prior experience in utilizing Agile methodologies (SAFe framework, etc.) to drive successful project outcomes and enhance team collaboration.
• Experience with API‑based integrations, technical documentation generation, and the ability to translate business requirements to technical stories

What will set you apart:

• Insurance industry experience is a plus
• Prior hands‑on experience with Pega and/or Java to analyze, design, and optimize system workflows, ensuring scalable and efficient solutions aligned with business requirements.
• Prior experience leading and facilitating user journey mapping exercises, translating insights into actionable system requirements

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical insurance
• Vision insurance
• 401(k) retirement plan with company match
• Short‑term & long‑term disability insurance
• Paid time‑off and corporate holidays
• Paid parental leave

Click on this link for additional information.

CNO embraces flexibility and encourages you to work where you’re most productive. Associates who live within a 60‑mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando and Milwaukee) have access to come into that office.

Associates who live outside of a 60‑mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando and Milwaukee) may perform this role full‑time work from home (WFH) from any US based location, as long as you are willing to work central or eastern time zone hours. All associates may be asked to travel to varying corporate offices periodically. Work cannot be performed from outside of the United States.

CNO Financial Group, Inc. (NYSE: CNO) secures the future of middle‑income America. CNO provides life and health insurance, annuities, financial services and workforce benefits solutions through our family of brands, including Bankers Life, Colonial Penn, Optavise and Washington National. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.3 million policies and more than $38.3 billion in total assets. Our 3,300 associates, 4,900 exclusive agents and more than 6,500 independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.

We are financially strong and well positioned for continued growth, and we are grounded in our core values of People Focused, Integrity, Customer Driven, and Excellence. We have offices in more than 220 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Orlando and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.