Sr Systems Analyst - Remote

Remote Jobs; Bloomfield (CT); Remote; USD 69,000 - 110,000; Full time

Job summary

NAVA Software solutions is seeking a Sr. Systems Analyst to work remotely on a 6-12 month contract. The role focuses on preparing and documenting testing materials, identifying and resolving defects, and supporting production releases across multiple environments.

The candidate should perform thorough business analysis, participate in design discussions, and drive testing across Web UI and services to ensure smooth production deployments.

Qualifications

• Experience documenting operational procedures and sharing analysis outcomes with stakeholders.
• Participation in functional and technical design discussions for new features and system changes.
• Validate new Web UI and Services processes.
• Prepare test plans and build appropriate test cases.
• Perform analysis and document results.
• Manage defect resolutions and warranty releases.
• Propose enhancements and process improvements.
• Support deployments with smoke testing across environments.
• Volume, performance, and regression testing as needed.
• Conduct testing and business analysis before production deployment.

Responsibilities

• Prepare and document testing materials and procedures.
• Identify issues and defects, manage resolutions.
• Support and monitor production software releases.

Skills

Test planning

Defect management

Business analysis

System analysis

Communication

IVR experience

Web UI testing

Release support

Stakeholder collaboration

Job description

NAVA Software solutions is looking for a Sr. Systems Analyst

Location: Remote

Duration: 6-12 months

What You Will Do:

• Preparation and documentation for testing
• Identifying issues and potential solutions, managing defects, troubleshooting of issues
• Supporting and monitoring production software releases

Skills and Experience You Will Need:

Experience with the following:

• Prepare and maintain documentation that defines operational procedures, describes client requirements, and shares relevant analysis outcomes with internal and external stakeholders
• Participate in functional and technical design discussions for new features and system changes
• Validate new Web UI and Services processes
• Prepare test plans and build appropriate test cases
• Perform analysis and document results
• Manage defect resolutions, warranty releases
• Propose enhancements and process improvements
• Support deployments with smoke testing in multiple environments
• Volume, performance, regression testing as required
• Conduct necessary testing and in-depth business analysis to find and resolve any potential issues prior to deploying into the production environment.
• Constructively present testing results and propose adjustments that will improve results for our clients/vendors and strengthen our ongoing partnership.
• Monitor, audit, and report on the processing of newly implemented trading partners to confirm their successful transition to the production environment.
• Partner with other IT teams for process improvements
• Monitor the production client setups and proactively prioritize, communicate, and resolve any process or system issues.
• Partner with other IT teams to implement enhancements and defect fixes.
• Partner with other IT teams to find and eliminate errors.
• Build and maintain positive working relationships with internal colleagues (including IT, Sales and Marketing, and Operations) and external contacts
• Support Manager with team goals and corporate strategies as well as assist with the training and coaching of other staff
• IVR and Contact center experience.