Sr Svc Agent/Non-Driver

FedEx; Florida; On-site; USD 17,000 - 22,000; Part time

Job summary

FedEx Logistics is seeking a part-time customer service and administrative associate to support station operations. The role covers responding to inquiries, resolving issues and promoting services, while handling routine clerical tasks. This is a non-driving position with evening hours.

Typical schedule is Monday through Saturday, 3:00pm to 9:00pm, with Fridays and Sundays off. Applicants must meet education requirements and be capable of lifting up to 50 lbs as needed.

Qualifications

• Ability to operate computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person.
• Good human relations and communications skills.

Responsibilities

• Provide accurate information and assistance to customers, respond to inquiries, resolve problems, and promote company services.
• Perform administrative support functions necessary for efficient station operations.
• This is a non-driving position.
• Perform other duties as assigned.

Skills

Computer terminal operation

Heavy lifting

Package handling

Communication skills

Education

High school diploma

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.

Job Schedule

This is a Part Time, Monday to Saturday (With Friday and Sunday off) Scheduled Time time: 3:00pm - 9:00pm

Job Conditions

Must be able to complete DG/Spills Cleanup training certification. Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)