Sr Svc Agent/Non-DOT

FedEx Corporation; Sunnyvale (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

FedEx Corporation in Sunnyvale, CA, seeks a customer service associate to provide accurate information, respond to inquiries, resolve problems, and promote company services. You will support station operations with administrative tasks and assist with daily duties.

Requires High School Diploma/G.E.D. and ability to operate a computer terminal, lift up to 50 lbs, and maneuver heavier packages with equipment or assistance. Strong communication and human relations are essential.

Qualifications

• Operate computer terminal.
• Lift up to 50 lbs.
• Maneuver heavy packages with equipment or assistance.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Pay Transparency:

Pay: $23.21 - $33.93

Additional Details: Mon - Sat 2PM - 8PM

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

California Fair Chance:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)