Sr Svc Agent/Non-DOT

Federal Express Corporation; Eureka (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

FedEx Corporation in Eureka, California is seeking a station associate to provide accurate customer information, respond to inquiries, and help resolve issues while supporting service sales. The role includes necessary administrative duties to keep the station running smoothly.

Applicants should have a high school diploma, the ability to lift up to 50 lbs, operate a computer terminal, and strong communication skills.

Qualifications

• Provides accurate information and assistance to customers.
• Responds to inquiries and resolves problems.
• Performs administrative tasks to support station operations.

Responsibilities

• Respond to customer inquiries and resolve issues.
• Assist in selling company services and options.
• Perform administrative tasks for efficient station operations.

Skills

Customer service

Computer use

Communication skills

Teamwork

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency:

Pay: $19.34 - $28.27

Additional Details: Tues-Friday 8:30am-5pm and Saturday 8am-4:30pm

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

California Fair Chance

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, theCity of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,and the California Fair Chance Act.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)