Sr Svc Agent/Non-DOT

Federal Express Corporation; Kodiak (AK); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Accommodations available

Job summary

Federal Express Corporation in Kodiak, AK seeks a frontline team member who provides accurate information and assistance to customers, answers inquiries, resolves problems, and helps sell company services while supporting efficient station operations.

The role requires a High School Diploma or GED, ability to operate a computer terminal, and capacity to lift and handle packages up to and above 50 lbs with equipment or assistance. Strong communication and interpersonal skills are essential.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs and handle heavier items with equipment or assistance.

Responsibilities

• Provide accurate information and assistance to customers, respond to inquiries, resolve problems, and help sell company services.
• Perform administrative support for station operations.
• Perform other duties as assigned.

Skills

Customer service

Problem resolution

Communication

Computer terminal operation

Heavy lifting

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills And Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications

Must be able to obtain SIDA and pass DG Specialist Training. This job posting will remain open until filled.

Pay Transparency

Pay: $23.32/hr-$32.52/hr

Additional Details

Mon-Fri 8AM-4PM

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)