Sr. Supervisor Tool Facility

Otis Elevator Co.; Florence (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Otis Elevator Co. in Florence, SC seeks a Tool Facility Manager to lead planning, staffing, and daily operations for the tool cells.

The role emphasizes meeting tooling delivery dates, maintaining quality, and driving lean improvements in a fast-paced maintenance environment. The candidate should demonstrate strong leadership, team motivation, and cross-functional collaboration across Materials, Purchasing, Engineering, IT, and EH&S to achieve stretch goals while fostering continuous improvement

Qualifications

• Motivate, coach, and lead hourly employees.
• Understand customer service and online tool order system.
• Proficiency with computers, including the Microsoft Office Suite.
• Strong interpersonal skills and experience managing teams of 15+ people.
• Good understanding of lean principles and value stream ownership.

Responsibilities

• Manage planning, staffing, and day-to-day operations for the tool facility cells.
• Monitor field orders and schedules to meet tooling deadlines.
• Ensure cells meet quality, delivery, and EH&S goals.
• Lead cross-functional collaboration with Materials, Purchasing, Engineering, IT, and Finance.
• Drive continuous improvement initiatives and lean projects.

Skills

Team leadership

Customer service

Microsoft Office

Communication

Lean principles

People management

Cross-functional teamwork

Tooling knowledge

Continuous improvement

Education

AA/AS degree

BA/BS degree

MA/MS degree

Tools

MS Office

ERP system

Job description

OT541: TFP - Florence, SC 1500 Otis Way, Florence, SC, 29501 USA

This position is responsible for managing the Tool Facility at the Otis Elevator facility located in Florence, South Carolina on the 1st shift. This position will manage the planning, staffing, and day-to-day operations for the cells and support functions composed of hourly team members, as well as monitor field orders and schedules to ensure tooling and scheduled delivery dates are met. Additionally, this position is responsible for the cells meeting quality, delivery, and EH&S goals. The candidate must have experience in effectively leading and motivating teams and a good understanding of lean principles.

Experience/Qualifications

• Ability to motivate, coach, and lead hourly employees.
• Understand customer service and online tool order system.
• Proficiency with computers, including the Microsoft Office Suite.
• Effective communication (both written and verbally) and interpersonal skills.
• Basic understanding of electrical and mechanical repair/service applications.
• Have a good understanding of lean principles and value stream ownership.
• Strong interpersonal skills and experience managing teams of 15+ people.
• Basic understanding of field installation tooling and installation process.
• Demonstration of sound leadership skills with a sense of urgency to obtain results.
• Ideal candidate aims to continuously improve and meet stretch goals with a positive attitude.
• The person must be willing & able to work in a fast-paced maintenance environment.
• Proven history of cultivating trust and accountability within a high-performing team.
• Be a voice for Continuous Improvement and train team members while completing daily tasks.
• Must have a good understanding of market changes and experience with new product launches.
• Understand the shipping and receiving function as well as the customs process for international shipping.
• Strong time management and organization skills; ideal candidate aims to continuously improve and meet stretch goals with a positive attitude.
• Ability to effectively work cross-functionally with various groups including Materials, Purchasing, Supply Management, Engineering, Contract Logistics Center, Finance, HR, EH&S, and IT.

Education / Certifications

• · AA/AS degree with 5 to 10+ years of experience
• · BA/BS degree with 4 to 7+ years of experience
• · MA/MS degree with 2 to 5+ years of experience

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry’s largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].