Sr Supervisor Quality Assurance

Collins Aerospace; Wilson (NC); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

3 weeks vacation

401(k) matching

Tuition reimbursement

Life insurance

Employee Assistance Program

Job summary

Collins Aerospace in Wilson, NC seeks a Sr Supervisor Quality Assurance to lead a team of inspectors and technicians, driving quality and on-time delivery. You will implement CORE improvements, perform root-cause analyses, and ensure Nadcap compliance through audits.

This onsite role requires a strong background in aerospace QA, ERP/MS Office proficiency, and effective team leadership to uphold stringent industry standards.

Qualifications

• Typically requires a university degree and 5+ years of relevant experience or an advanced degree with 3+ years.
• Experience in Quality Assurance, Supplier Quality, or Quality Engineering in a regulated environment.
• Experience with MS Office and ERP systems.

Responsibilities

• Lead and supervise QA inspectors and technicians to meet quality and delivery goals.
• Coach and develop QA staff; set expectations and monitor performance.
• Plan, perform and support operations addressing risks and opportunities.
• Support inspection plans, equipment, techniques and resource utilization.
• Perform RRCA on product and process non-conformance.
• Maintain and improve quality control procedures and inspection processes.
• Lead CORE improvement projects and educate shop personnel on procedures.
• Conduct system audits across assigned work centers and ensure Nadcap compliance.
• Oversight of NDT activities and potential certification.

Skills

Quality assurance

ERP systems

MS Office

Communication skills

Root cause analysis

Education

University degree

Advanced degree

Tools

NADCAP awareness

QA inspection equipment

Job description

Date Posted: 2026-09-21

Country: United States of America

Location: US-NC-WILSON-4200 ~ 4200 Airport Dr ~ BLDG 4200

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

We are seeking a Sr Supervisor Quality Assurance to lead, coach, and manage a team of quality inspectors and technicians to ensure exceptional product quality and on-time delivery. In this role, you will drive operational improvements through CORE methodologies, perform root cause analyses (RRCA) on non-conformances, and maintain strict compliance with quality control procedures, system audits, and Nadcap program requirements

What You Will Do:

• Lead and supervise Quality inspectors and technicians to meet product quality and customers’ delivery expectation.
• Coach and develop Quality inspectors and technicians’ skills, establish job expectations and manage work performance.
• Able to plan, perform and support operations with addressing risks and opportunities.
• Support inspection including inspection plans, equipment, techniques, and optimal utilization of Quality resources.
• Perform Relentless Root Cause Analysis (RRCA) on product and process non-conformance.
• Maintain, implement and improve quality control procedures and inspection processes.
• Participate in performance improvement processes through CORE. To drive existing and future improvement projects.
• Lead, educate and instruct shop personnel on compliance with Quality procedures and Standards.
• Perform system audits on all areas and personnel of assigned work centers.
• Maintain compliance to all relative Nadcap program requirements. Will supervise NDT activity and may become NDT certified.

Qualifications You Must Have:

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
• Experience supporting Quality Assurance, Supplier Quality, or Quality Engineering within a manufacturing, aerospace, defense, or other highly regulated industry.
• Experience with MS Office products and ERP systems

Qualifications We Prefer:

• Previous inspection experience in a Quality manufacturing environment
• Previous Aerospace manufacturing experience
• Effective communication and interpersonal skills.
• Proficient in reading and interpreting engineering documentation and drawings

What We Offer:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

Operations, Supply Chain and EH&S:

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

We are redefining aerospace.

• Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite:

Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.