Sr. Student Services Coordinator

The Chronicle Of Higher Education, Inc.; Columbia Township (MO); On-site; USD 53,976 - 61,000; Full time

Job summary

University of Missouri seeks a Sr Student Services Coordinator to support online and campus graduate programs. The role covers admissions, advising, accreditation, course scheduling, progress monitoring, and graduation preparation, serving faculty and students across domestic, international, and online programs.

The position requires a Bachelor's degree or equivalent with at least 3 years of related experience and offers a stable schedule, with responsibilities across a busy academic department

Qualifications

• Bachelor's degree or equivalent and at least 3 years of experience.
• Experience with admissions, academic advising, and course scheduling.
• Ability to process records and communicate policies and procedures.

Responsibilities

• Provide comprehensive support to domestic, international, campus, and online graduate students from inquiry through graduation.
• Coordinate admissions processes and advising activities; maintain student records in university systems (e.g., SLATE).
• Collaborate with Registrar, Graduate School, and other offices to ensure compliance and timely support.
• Coordinate operations for campus and online programs; maintain departmental databases and schedule classrooms.
• Provide administrative support to department leadership and faculty; manage deadlines and events.

Skills

Advising

Admissions support

Program coordination

Education

Bachelor's degree or equivalent

3 years of experience

Tools

SLATE

Job description

Hiring Department

The Department of Educational, School & Counseling Psychology,which primarily serves graduate students with some undergraduatecourses, seeks a Sr Student Services Coordinator. The departmenthas a very strong online presence, two nationally accreditedprograms, and a joint international master's program. The SrStudent Services Coordinator will serve our on-line and campusprograms. The primary function of the position is to supportfaculty and students with activities such as the following:admissions process, advising, accreditation, course scheduling,monitoring student progress, and preparing for graduation. You canfind additional department information on our website: https://education.missouri.edu/educational-school-counseling-psychology/

Job Description

Job Duties

Student Services

Provide comprehensive support to domestic, international, campus,and online graduate students from inquiry through graduation.Assist students with admissions, transferable credits, degreerequirements, course planning, assistantships, progress towarddegree completion, certification, and graduation requirements.Process student paperwork, maintain student records, andcommunicate program and university policies and procedures.

Academic Advising & Admissions Support

Coordinate admissions processes and academic advising activities byreceiving and processing admissions documents, maintaining studentrecords in university systems (including SLATE), and collaboratingwith faculty on admissions decisions, student progress, graduationclearance, accreditation requirements, and course scheduling. Serveas a liaison with the Registrar, Graduate School, Missouri Online,and other campus offices to ensure compliance with universitypolicies and timely student support.

Program & Department Coordination

Coordinate operations for campus and online academic programs bycollaborating with departmental leadership, faculty, adjunctinstructors, and Missouri Online. Maintain departmental databasesrelated to graduate assistants, faculty teaching assignments, andstudent enrollment. Schedule classrooms, coordinate courseevaluations, prepare internal and external reports, disseminatedepartmental communications, and support accreditation, assessment,and program accountability initiatives.

Faculty & Administrative Support

Provide administrative support to department leadership and facultyby coordinating annual faculty review materials and schedules,maintaining evaluation tables for promotion, tenure, and meritprocesses, assisting with implementation of university policies,supporting departmental communications and website/social mediaupdates as needed, planning departmental events and meetings,managing office operations, and proactively anticipatingdepartmental deadlines and operational needs.

Other Duties

Perform other duties assigned in support of the mission, strategicpriorities, and daily operations of the Department of Educational,School & Counseling Psychology and the College of Education& Human Development.

Shift

Monday – Friday, 8:00 am – 5:00 pm, including some evenings andweekends.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education andexperience and at least 3 years of experience from which comparableknowledge and skills can be acquired is necessary.

Anticipated Hiring Range

Salary Range: $53,976-61,000

Grade GGS 010

University Title: Senior Student Service Coordinator

Internal applicants can determine their University title byaccessing the Talent Profile tile in myHR.

Application Materials

Resume and Cover Letter.

Sponsorship Information

Employment visa sponsorship is not available for thisposition.

Benefit Eligibility

This position is eligible for University benefits.

As part of yourtotal compensation, the University offers a comprehensive benefitspackage, including medical, dental and vision plans, retirement,paid time off, short- and long-term disability, paid parentalleave, paid caregiver leave, and educational fee discounts for allfour UM System campuses.

• medical
• dental and vision plans
• retirement
• paid time off
• short- and long-term disability
• paid parentalleave
• paid caregiver leave
• and educational fee discounts for allfour UM System campuses

For additional information on Universitybenefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director ofAccessibility and ADA at 573-884-7278.

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