Sr. Strategic Account Executive - Remote

Optum; Memphis (TN); Remote; USD 106,000 - 195,000; Full time

Job summary

An established industry player is seeking a Senior Strategic Account Executive to lead strategic initiatives for a major client. This role involves collaborating across various business units to enhance client satisfaction and operational efficiency. The ideal candidate will have extensive experience in PBM account management and a proven track record in client retention and strategic planning. Join a dynamic team dedicated to improving health outcomes and making an impact on communities. Enjoy the flexibility of remote work while contributing to a mission-driven organization focused on health equity and innovation.

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Qualifications

• 7+ years of experience in PBM account management.
• Proven ability to communicate complex strategies effectively.
• Experience leading upsells and growth activities.

Responsibilities

• Oversee strategic development for a major commercial client.
• Develop relationships with key client stakeholders.
• Lead reporting efforts for client's pharmacy benefit.

Skills

PBM account management

client management

strategic planning

contract management

negotiation

executive-level communication

project management

Tools

PBM tools

RxClaim

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a Senior Strategic Account Executive to oversee strategic development and plan performance for one of OptumRx's largest commercial clients. This highly visible role will be responsible for developing and executing on OptumRx's business strategy in collaboration with OptumHealth, UHC and other UHG business partners across the enterprise for achieving financial and strategic execution objections for this client. This role will interact with senior leadership for the client and across the enterprise in representing OptumRx's solutions and capabilities. The ideal candidate will be a seasoned client management executive with a deep understanding of PBM and proven track record of success in strategic planning, relationship development, contract management and negotiations.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Identify and develop strategic opportunities to deliver on an integrated UHG enterprise service model to deliver on financial commitments, enhance client satisfaction and improve the member experience


• Develop relationships with key client stakeholders to understand their unique needs to provide solutions that deliver on their financial and plan objectives


• Collaborate with subject matter experts (SMEs) to develop tailored strategic initiatives


• Keep the organization informed of the client's requirements, product and benefit objectives, financial expectations and performance and other knowledge essential for achieving the client's goals and act as a change agent for the organization as needed


• Develop a positive working relationship with the extended UHG enterprise team to demonstrate an integrated team approach when showing up for the client


• Oversee contract compliance and negotiations for the pharmacy benefit related items, ensuring the successful execution of contract service delivery including audits, service level agreements (SLAs), and renewal


• Participate in market check processes and client renewals, providing strategic insights and recommendations to drive client retention


• Identify and capitalize on opportunities for cost avoidance, offering innovative solutions to enhance client satisfaction and operational efficiency


• Provide oversight and guidance on client implementations, contract changes, renewals, and addendums


• Develop and maintain key internal and matrix relationships across ORx, UHC and Optum including senior level engagement and regular briefings on the client and advancement of the integrated model


• Lead reporting efforts for client's pharmacy benefit and deliver data analytics, such as Quarterly Performance Reviews (QPR), to facilitate informed decision-making and enhance client engagement


• Provide operational oversight, identifying opportunities to optimize operational effectiveness


• Effectively represents UHG Culture and demonstrates UHG values internally and externally

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 7+ years of experience in PBM account management, demonstrating a successful track record in client management and retention


• 5+ years of experience leading upsells and growth activities, with a demonstrated ability to identify and capitalize on business opportunities


• 5+ years of experience developing project plan, project timelines, project team driving through completion


• Proficiency in utilizing PBM tools to create marketing materials, responding to requests for proposals (RFPs), and generate financial and data reports


• Proven excellent executive-level communication skills, with the ability to effectively communicate complex concepts and strategies


• Willingness to travel up to 25% of the time to meet client needs and attend relevant industry events

Preferred Qualifications:

• Experience managing national and / or strategic accounts


• Experience reading, interpreting and negotiating contract terms


• Experience navigating through system enhancements or installations


• Experience working with RxClaim


• Experience working cross-functionally within a matrix environment


• Proven ability to exhibit leadership through influencing without authority


• Proven ability to work in a self-motivated environment with limited supervision

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.


The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.