Sr Staff Program/Project Manager

Seagate Technology; Longmont (CO); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in data storage innovation is seeking a Sr Staff Program/Project Manager. This role involves managing customer requirements, engaging with design teams, and ensuring product qualifications meet quality metrics. Ideal candidates will have extensive project management experience and a strong technical background in storage devices. The position offers flexibility for remote work and includes comprehensive benefits.

Benefits

Health Insurance

Disability

Bonuses

401(k)

Stock Purchase Plan

Paid Time Off

Parental Leave

Qualifications

• At least 7 years managing large customer accounts.
• Experience creating and managing 8Ds for issue resolution.

Responsibilities

• Manage customer requirements and advocate for customers.
• Engage with Design Center teams to execute product qualifications.
• Handle technical issues on large CSP accounts.

Skills

Communication

Project Management

Problem Solving

Teamwork

Self-motivated

Education

Bachelor’s Degree in Engineering

Bachelor’s Degree in Computer Science

Job description

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Sr Staff Program/Project Manager

Location:

Longmont, CO, US; Shakopee, MN, US

Posting Date: May 15, 2025

Job ID: 12157

About our group:

Seagate Customer Success (CS) group is seeking an experienced engineering qualification manager. The CS group is responsible for best-in-class customer service, qualification of new products, and quality metrics for cloud customers. We work closely with Sales, factories, and design centers to ensure all engineering requirements and quality metrics are met for every product.

About the role - you will:

• Proactively network with customers to grow professional relationships and ensure the best customer experience.
• Manage customer requirements and advocate for customers with Product Line Management and the core team.
• Engage with Design Center teams to execute product qualifications in a timely manner.
• Stage and manage builds to enable qualification success.
• Handle technical issues on large CSP accounts.
• Manage joint engineering engagement projects with customers.
• Ensure new product qualifications meet schedules and are time-to-market leaders.
• Work with factories to meet customer qualification quality metrics.

About you:

• Knowledge of product development cycle and validation processes of storage device products.
• Knowledge of storage devices for Enterprise Server, Storage, and NAS applications.
• Work cross-functionally to manage, influence, and drive solutions both internally and externally.
• Excellent communication and presentation skills.
• Organized, team-oriented.
• Self-motivated, proactive, with a strong willingness to learn and grow.

Your experience includes:

• Knowledge of how HDDs work and their use in CSP data centers.
• Project management experience with storage device or system products.
• At least 7 years managing large customer accounts.
• Experience creating and managing 8Ds for issue resolution.
• Leading cross-functional teams in engineering problem resolution.
• Bachelor’s Degree in Engineering, Computer Science, or related field with 7+ years of experience.

Location:

This position can be remote.

Our Longmont campus offers views of the Rocky Mountains, with amenities like on-site cafeteria, fitness center, and employee resource groups. Our Shakopee campus is near Minneapolis, with outdoor activities, fitness facilities, and dining options. The estimated base wage range is $66.04- $95.25/hr, depending on location, skills, experience, and education.

Seagate offers comprehensive benefits including health insurance, disability, bonuses, 401(k), stock purchase plan, paid time off, and parental leave. Benefits vary by location and tenure.

Additional details:

Locations: Longmont, US (remote possible); Shakopee, US

Travel: Up to 10%

About Us

Seagate has over four decades of storage innovation, helping the world manage data growth. We are powered by a workforce of 29,000 employees worldwide who embody integrity, innovation, and inclusion. Join us to make a difference in the datasphere!

Seagate is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, citizenship, disability, genetic information, marital status, sex, gender, sexual orientation, religion, military status, or other protected status. We provide reasonable accommodations for applicants with disabilities upon request. For more info, see the Applicant Privacy Statement.