Sr. Staff Product Designer, Security and Risk Workflow

ServiceNow

Santa Clara (CA)

On-site

USD 191,000 - 334,000

Full time

4 days ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Job summary

ServiceNow in Santa Clara, CA is seeking a Senior Product Designer to join the Security Design Team. You will help design AI-native security experiences across the full lifecycle, collaborating closely with engineering and product management to deliver cohesive, transformative solutions.

You bring 10+ years of design experience, an inspiring portfolio, and the ability to produce high‑fidelity specifications for design systems and frameworks.

Qualifications

10+ years of design experience.
Inspiring portfolio with end-to-end product design work.
Experience producing high-fidelity specifications for design systems and frameworks.
Advocate for design value across the company.

Responsibilities

Lead large, cross-product initiatives delivering AI-native experiences.
Drive end-to-end user experience and design frameworks across domains.
Provide strategic direction and share knowledge across teams.

Skills

AI in design

Portfolio expert

End-to-end UX

Design leadership

Job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Company Description

Join us to put AI to work for people.

Job Description

Location: Santa Clara, CA or SF Bay Area

Team & Role

This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to created product experiences they love. Our designers come from a varied set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go.

Learn more about our team here: https://www.linkedin.com/company/servicenow/life/userexperience/

About The Security Design Team

The Security design team is a global organization spanning Americas, EMEA, and India, building the next generation of AI-native security experiences. We're designing for a fundamental shift in how security teams work: from reactive, tool-fragmented operations to AI-driven, autonomous orchestration.

We work across the full security lifecycle—SOC automation, threat intelligence, exposure management, and incident response, with a strategic focus on AI Security 360 and conversational AI for vulnerability response. This year, ServiceNow's acquisition of Armis and Veza expanded our end-to-end security narrative.

Your role will help realize that vision: designing a simplified, cohesive, integrated experience that honors the capabilities of each product while creating the seamless workflows security teams have long needed.

Why it matters

The Security and Risk BU is one of ServiceNow's fastest-growing segments, driving nearly 40% of the company's net new ACV growth and exceeding $1B in total ACV. Security teams at the world's largest enterprises depend on the experiences you'll design—and the complexity you'll simplify is real.

What You Get To Do In This Role

You get to lead large, cross-product initiatives and deliver world-class agentic and AI-native experiences that will influence the product strategy and transform how people work around the world.
You drive exceptional and innovative end-to-end user experience, design frameworks, and frameworks across one or more domains or key strategic initiatives.
You provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams. You will share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice

Preferred Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years of relevant design experience.
An inspiring portfolio demonstrating exceptional and innovative product design solutions for end-to-end user journeys that satisfy user needs and business objectives.
Experience in producing high-fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains or key strategic initiatives.
Advocate for design value and purpose across the company and externally to elevate colleagues, teams, and community of practice.
Influence skills and drive to continuously improve product design processes across business units and design teams.
Experience participating in the complete product development lifecycle of web and/or software applications.
Experience in user experience design or industry experience (corporate, software, web or agency)

For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to acquire export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Get your free, confidential resume review.

or drag and drop your file here.