Sr. Staff Lead Site Reliability Engineer (R5803) in San Mateo

Energy Jobline ZR; San Mateo (CA); Presencial; USD 150.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus

Equity

Benefits

Descripción de la vacante

Shield AI is seeking an experienced SRE lead to establish and mature reliability practices across our cloud platform. You will set targets, improve observability, and ensure production systems operate and recover predictably.

This role is hands-on, with responsibility for incident response, tooling, and mentoring across Cloud Engineering and Reliability teams. You will define SLIs/SLOs, lead complex incident responses, and drive improvements that reduce toil while increasing system health.

Formación

• 7+ years of experience in SRE, software or infrastructure engineering.
• Experience operating production services with availability requirements.
• Experience implementing SLIs/SLOs, monitoring and incident response.
• Experience designing and operating infrastructure in AWS or other clouds.
• Experience with infrastructure-as-code and automation tooling.
• Experience supporting containerized applications and distributed systems.
• Ability to diagnose complex failures across apps, infra and networks.
• Experience leading incident response and long-term technical roadmaps.

Responsabilidades

• Define and implement SLIs, SLOs, and reliability measures.
• Build and improve monitoring, alerting, logging, and tracing.
• Lead technical response to incidents and drive RCA.
• Identify recurring failures and coordinate remediation with teams.
• Improve resilience via automation, testing, capacity planning and recovery.
• Develop tooling that reduces manual operational work.
• Incorporate reliability requirements into system design with product teams.
• Establish incident response practices and mentor engineers.

Conocimientos

SRE leadership

Observability

Incident response

Automation

Cloud engineering

Python/Go

Herramientas

AWS

Kubernetes

Docker

Terraform

Descripción del empleo

Job DescriptionJob Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI onLinkedIn,X,Instagram, andYouTube.
Job Description: Hivemind is looking for an experienced SRE lead to help drive the establishment of our SRE function.
As the SRE lead, you will establish and mature the reliability practices used across our cloud infrastructure and platform services. You will work with Cloud Engineering and product teams to define reliability targets, improve observability, and ensure that production systems can be operated and recovered predictably.
This is a deeply technical, hands-on role. You will investigate complex failures, improve the systems and tooling used to operate our platforms, and turn lessons from incidents into engineering improvements. You will provide technical leadership for reliability engineering, helping teams adopt practices that improve system health without adding unnecessary process.
You will act as a thought-leader and mentor within the Cloud Engineering and Reliability teams to level up teammates and encourage building with a reliability-first mindset. What You'll Do:

• Define and implement SLIs, SLOs, and other measures of service reliability
• Build and improve monitoring, alerting, logging, and tracing for infrastructure and platform services
• Lead technical response to complex incidents and drive root-cause analysis through resolution
• Identify recurring failure modes and work with engineering teams to eliminate them
• Improve system resilience through automation, testing, capacity planning, and failure recovery
• Develop tooling and automation that reduces manual operational work
• Partner with product and platform teams to incorporate reliability requirements into system design
• Establish incident response practices that improve detection, diagnosis, communication, and recovery
• Mentor product engineers and drive adoption of strong reliability and operational practices
• Mentor teammates in SRE and Cloud Engineering
• Define and manage short-and-long term SRE roadmap, distributing work across teammates

Required Qualifications:

• 7+ years of experience in SRE, software engineering, infrastructure engineering, or related fields
• Experience operating production services with defined availability and reliability requirements
• Experience implementing SLIs, SLOs, monitoring, alerting, and incident response practices
• Experience designing and operating infrastructure in AWS or another major cloud environment
• Experience with infrastructure-as-code and automated infrastructure provisioning
• Experience supporting containerized applications and distributed systems
• Experience developing operational tooling or automation using Python, Go, or a similar
• Ability to diagnose complex failures across applications, infrastructure, networking, and dependent services
• Experience leading incident response and root-cause analysis across engineering teams
• Experience leading and executing on technical vision of a team over multi-quarter timelines

Qualifications:

• Experience establishing or maturing an SRE function within an engineering organization
• Experience with Kubernetes and cloud- observability systems
• Experience operating systems in regulated or compliance-driven environments
• Experience with capacity planning, performance analysis, and cloud cost management
• Background supporting shared infrastructure across multiple products or engineering organizations
• Experience with building roadmaps in ticketing systems
• Experience acting as a mentor for other engineers

#LI-DM2 #LD Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. ### Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed toequal employment opportunity regardless of , , ancestry, , , , , , marital status, , or Veteran status. If you have a or special need that requires accommodation, please let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.