Sr Specialist-Quality Assurance

Lowe's Companies, Inc.; Mooresville (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Lowe’s headquarters in Mooresville, NC seeks a Sr Specialist, Quality Assurance to run in-house and external testing aligned with performance claims and customer expectations. You will report findings for quality improvement and work with global teams to meet business needs.

The role requires collaboration with merchandising, product development, and branding to ensure testing is clearly defined and executed with rigorous reporting and analysis.

Qualifications

• Bachelor’s degree in Engineering, Technical Sciences or related field, or equivalent experience.
• 1-2 years experience in consumer product testing in manufacturing or retail.
• Experience in electrical or mechanical testing.
• Experience writing technical reports and communicating effectively.

Responsibilities

• Execute in-house and third-party ad-hoc product tests per business needs.
• Follow test plans and perform physical testing of multiple projects.
• Assess performance characteristics (fit, form, function, installation).
• Provide insights on NRTL listings and evaluations.
• Collaborate with merchandising, product development, branding to define testing expectations.
• Analyze results and recommend quality improvements.

Skills

QA processes

Root cause analysis

Report writing

Cross-functional collaboration

Education

Bachelor’s in Engineering/Technical Sciences

Tools

Complex testing equipment

Job description

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The primary purpose of the Sr Specialist, Quality Assurance role is to execute in-house, and 3rd party “ad-hoc” product testing activities within the Lowe’s quality assurance organization. This includes responsibility for execution of product tests with emphasis on performance validation to ensure the product performs as intended based on performance claims and customer expectations. This also includes report writing to summarize findings for quality improvement through corrective actions. This role collaborates closely with global quality assurance and cross-functional global merchandising teams to ensure testing meets the needs of the business.

What You Will Do

• Utilizes test plans, completes physical test execution of multiple simultaneous in-house testing projects per the needs of the business
• Utilizes derived testing methodology to ensure customer-oriented product performance which meet expectations (fit, form, function, assembly, installation)
• Ensures proper technical direction and test execution of third-party testing requests
• Provides insights related to OSHA’s Nationally Recognized Testing Laboratory Program (NRTL) listing (e.g., UL LLC, CSA Group Testing and Certification Inc., Edison Testing Laboratories, etc.) evaluations and design considerations
• Collaborates cross-functionally with merchandising, product development, and branding to ensure testing expectations are clearly defined, communicated and executed.
• Conducts analysis and reporting to deliver findings and used to provide recommendations for quality improvement through corrective actions
• Utilizes complex testing equipment depending on the project scope and testing objectives
• Interacts with external vendors in support of initiatives to communicate/understand performance requirements

Minimum Qualifications

• Bachelor’s degree Engineering, Technical Sciences or related field or equivalent years of experience in lieu of education requirement, if applicable
• 1-2 years experience in consumer product testing in a manufacturing environment or retail environment
• Experience in electrical or mechanical (tensile strength, metallurgical analysis, etc.) testing.
• Experience writing technical reports and ability to communicate effectively.

Preferred Skills/Education

• Strong understanding of quality tools such as root cause analysis and corrective action planning (CAP)

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S& P 500 equity stock and a dividend aristocrat. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.