Sr Specialist, Product Analyst

Harris Geospatial Solutions; City of Rochester (NY); On-site; USD 77,000 - 142,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

401(k) match

Flexible spending accounts

Education assistance

Parental leave

Paid time off

Company-paid holidays

Job summary

L3Harris Technologies in Rochester, NY is seeking a Sr. Specialist, Product Analyst to provide technical support for our SATCOM product lines, including VSAT and flat panel technologies, and to shape future developments.

You will investigate customer requirements, assess accessory compatibility, prepare RFIs/RFP responses with offering managers, and maintain product documentation. Travel up to 50% (domestic and international) is possible, and the position may require eligibility for a U.S.

Qualifications

• Requires advanced education with experience in SATCOM equipment and environments.
• Bachelor’s degree with 6+ years or graduate degree with 4+ years; or 10 years in lieu of degree.
• Experience with tactical SATCOM and IP networking.

Responsibilities

• Capture and convey customer requirements for SATCOM applications.
• Prepare detailed specifications for RFIs/RFPs with offering managers.
• Maintain product documentation and bulletins for fielding equipment.
• Travel up to 50% domestically and internationally as needed.
• Lead product integration concepts with customers.

Skills

SATCOM product knowledge

Project management

Customer requirements analysis

Effective communication

Security clearance eligibility

Education

Bachelor’s Degree

Graduate Degree

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Sr. Specialist, Product Analyst

Job Code: 43598

Job Location: Rochester, NY

Job Schedule: 9/80 Employees work 9 out of every 14 days- totaling 80 hours working- and have every other Friday off

Job Description

The L3Harris Mission Critical Communications (MCC) sector is seeking a Product Analyst to provide technical support and input for our SATCOM product lines, including our very small aperture terminals (VSAT), flat panel technologies, and future developments. The ideal candidate will be an experienced professional with extensive knowledge of tactical SATCOM product lines, communication systems integration, IP networking, and practical project management skills. They will investigate customer requirements, research applications and accessory compatibility with our product offerings and provide informed recommendations. This role will be based out of our Rochester, New York facility.

Essential Functions

• Investigate, capture, and convey customer requirements for product and tactical SATCOM applications.
• Research accessories and external applications for compatibility and applicability.
• Prepare detailed product specifications/responses for RFIs/RFPs in collaboration with offering managers.
• Maintain integrity and consistency of product documentation including specs, data sheets, and brochures.
• Independently author application notes and product bulletins to facilitate proper fielding and application of equipment.
• Participate in trade shows, demonstrations, and field trials to showcase product capabilities.
• Support identification and troubleshooting of field issues and product service returns.
• Participate and provide organizational guidance during regular reviews of product line operations, trouble report reviews, and development status meetings.
• Communicate effectively with contacts inside and outside of the department to explain and interpret technical product information, operational processes, practices, and procedures.
• Product and system integration leadership in developing and validating customer concepts of operation.
• Ability to travel up 50% or more, including international travel as needed
• This position may require the candidate to be able to obtain a security clearance. Security clearances may only be granted to U.S. citizens.

Qualifications

• Requires proficient knowledge of job area typically obtained through advanced education combined with experience.
• • Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
• Experience in the use and application of tactical SATCOM equipment in customer-relevant environments.
• Ability to thrive in a dynamic, fast-paced, high-stakes environment.

Preferred Additional Skills

• Proficient in tactical SATCOM product lines and practical project management, capable of managing projects or processes with general supervision.
• Effective communicator with the ability to explain and interpret technical product information, operational processes, practices, and procedures to diverse audiences. Strong writing skills to deliver technical publications such as whitepapers and sales force bulletins.
• Experienced in supporting product life cycle processes, practices, and procedures to ensure product integrity and performance.
• Skilled in recommending and innovating with enhancements to current and future products, systems, and processes to drive innovation and efficiency.
• Demonstrated success in achieving operational targets for multiple programs and projects, leading and contributing significantly to departmental outcomes.
• Experience in sales and front-end business operations, including effective face-to-face customer interactions to understand needs and deliver tailored solutions.
• Military service/background is preferred.
• Familiarity with SATCOM networks – networks, constellations, waveforms and applications, IP network management and routing.

In compliance with pay transparency requirements, the salary range for this role New York state is [$76,500 - $141,500]. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.