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Sr Specialist, Process Review (Remote)

Lensa

Albuquerque (NM)

Remote

USD 77,000 - 117,000

Full time

12 days ago

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Job summary

A leading career site is seeking a professional for a mid-senior level role focused on business process redesign and compliance within operations. The position involves assessing internal processes, collaborating with teams, and ensuring adherence to policies. Candidates should possess strong analytical skills and relevant experience in managed care operations.

Qualifications

  • Four years of proven analytical experience in operations.
  • Experience in managed care operations preferred.
  • Previous audit and oversight experience is a plus.

Responsibilities

  • Conduct interviews to assess internal business processes.
  • Collaborate with process owners to document workflows.
  • Serve as liaison between Core Operations and auditors.

Skills

Analytical skills
Problem-solving skills
Communication

Education

Associate's Degree
Bachelor's Degree

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Molina Healthcare, is seeking professionals. Apply via Lensa today!

Job Description
Job Summary

Responsible for providing business process redesign, communication, and change management for operations. Backend operationalization of policies, standardization of system set-up, and a resource for all departments and health plans company-wide.

Knowledge/Skills/Abilities
  • Conduct interviews with staff and management to assess internal business processes within a department or function to ensure compliance with organizational Policies and Procedures, Standard Operating Procedures, and other internal guidelines.
  • Review, research, analyze, and evaluate information to assess compliance between a process or function and the corresponding documentation. Use analytical skills to identify variances. Use problem-solving skills and business knowledge to recommend process improvements.
  • Summarize and document assessment outcomes and recommendations, ensuring clear communication (written and verbal) to process owners and management.
  • Collaborate with process owners to maintain and/or create business process documentation and workflows related to Core Operations functions.
  • Serve as liaison between Core Operations and auditors for all formal audits not related to compliance, including coordinating and facilitating audit walkthroughs.
  • Research, collect, or generate requested documentation and provide timely responses, both written and verbal.
  • Respond to clarifying questions from internal and external auditors, working with other functional areas as needed.
Job Qualifications
Required Education

Associate's Degree or two years of equivalent experience.

Required Experience
  • Four years of proven analytical experience in an operations or process-focused environment.
  • For Corporate Operations: experience within managed care operations, including enrollment, encounter processes, provider and contract configuration, provider information management, claims processing, and related functions.
Preferred Education

Bachelor's Degree.

Preferred Experience
  • Six years of proven analytical experience in an operations or process-focused environment.
  • Previous audit and oversight experience.

Interested current Molina employees should apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. We are an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $77,969 - $116,835 / ANNUAL

  • Compensation may vary based on location, experience, education, and skills.
Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
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