Sr. Specialist, Member Recruitment

American College of Cardiology Foundation; Washington (District of Columbia); Sur place; USD 70 000 - 73 000; Plein temps

Résumé du poste

The American College of Cardiology (ACC) is seeking a Sr. Specialist, Member Recruitment in Washington, DC to recruit and reinstate members, process applications, and support Convocation activities.

You will manage data in Salesforce/Fonteva, develop recruitment plans, and collaborate with staff and external partners to meet goals while ensuring excellent member service.

Qualifications

• Bachelor’s degree and 2+ years of progressive experience in association management, nonprofit, or healthcare industry.
• Proven experience with developing and supporting committee/council/group activities; including preparation of meeting materials and relevant follow-through on activities.
• Excellent verbal and written communication skills including grammar, spelling, and proofreading.
• Ability to initiate and persevere on multiple, complex projects with minimal supervision.
• Ability to follow through on assignments/duties in a timely and complete manner.
• Diplomatic communication skills with members, member leaders and staff leaders.
• Adaptable and flexible; able to work in challenging and changing circumstances.
• Proficiency in MS applications, particularly Microsoft Word, Power Point and Excel.
• Work effectively in a team, matrix environment.
• Flexibility for early morning or late evening conference calls when necessary.
• Ability to travel 1-2 times per year.
• Some knowledge or proven acumen to learn about the educational and training track required to become a cardiologist, career options available within the profession.
• Experience with Salesforce/Fonteva CRM.
• Experience in healthcare industry or nonprofit association.
• Bilingual (Spanish).

Responsabilités

• Serve as the College’s expert on each category of membership and their corresponding criteria, to support recruitment initiatives and needs of staff and key stakeholders.
• Utilize the association management software (Salesforce/Fonteva) to maintain accurate data, process membership applications, and generate reports.
• Assist Team Leader and other staff in planning and executing various member recruitment initiatives.
• Work with relevant staff to assist with ongoing member retention efforts. Organize and attend conference calls/meetings, prepare meeting materials, minutes, action items, and follow-up with designated staff or member work groups.
• Develop, implement, and update annual recruitment/marketing plan and define key measurables for success.
• Successfully engage with external partners and stakeholders to support ongoing member recruitment activities.
• Plan and implement all logistics for meetings as needed, including Committee meetings and Annual Meeting events.
• Work with relevant member leaders and staff to ensure that the strategy and operational plan aligns with the College mission.
• Other duties as necessary in support of member recruitment activities.

Connaissances

Committee activities experience

Communication skills

Project management

Attention to detail

Diplomacy

Adaptability

Teamwork

Availability

Cardiology track knowledge

Salesforce/Fonteva CRM

Spanish bilingual

Healthcare/nonprofit experience

Formation

Bachelor’s degree and 2+ years of progressive experience in association management, nonprofit, or healthcare industry.

Outils

MS Office (Word, PowerPoint, Excel)

Salesforce

Fonteva

Description du poste

Position Title

Sr. Specialist, Member Recruitment

Location

Washington, DC, United States

Department

Member Services

Description

The American College of Cardiology (ACC) Member Recruitment team focuses on recruiting new members to the College and reinstating lapsed members. The team processes membership applications for all member types and runs periodic elections. They coordinate Convocation related activities and serve as staff support for the Credentialing & Member Services Committee. The Associate represents the College on a daily basis by providing outstanding customer service via phone and email to members and staff at all levels. The Associate processes all new and advancing member applications. The Associate assists with the preparation and execution of the annual Convocation ceremony.

Responsibilities

• Serve as the College’s expert on each category of membership and their corresponding criteria, to support recruitment initiatives and needs of staff and key stakeholders.
• Utilize the association management software (Salesforce/Fonteva) to maintain accurate data, process membership applications, and generate reports.
• Assist Team Leader and other staff in planning and executing various member recruitment initiatives.
• Work with relevant staff to assist with ongoing member retention efforts. Organize and attend conference calls/meetings, prepare meeting materials, minutes, action items, and follow-up with designated staff or member work groups.
• Develop, implement, and update annual recruitment/marketing plan and define key measurables for success.
• Successfully engage with external partners and stakeholders to support ongoing member recruitment activities.
• Plan and implement all logistics for meetings as needed, including Committee meetings and Annual Meeting events.
• Work with relevant member leaders and staff to ensure that the strategy and operational plan aligns with the College mission.
• Other duties as necessary in support of member recruitment activities.

Qualifications

• Bachelor’s degree and 2+ years of progressive experience in association management, nonprofit, or healthcare industry. Graduate level degrees may be considered in lieu of experience.
• Proven experience with developing and supporting committee/council/group activities; including preparation of meeting materials and relevant follow-through on activities.
• Excellent verbal and written communication skills including grammar, spelling, and proofreading.
• Ability to initiate and persevere on multiple, complex projects with minimal supervision.
• Ability to follow through on assignments/duties in a timely and complete manner.
• Diplomatic communication skills with members, member leaders and staff leaders.
• Adaptable and flexible; able to work in challenging and changing circumstances.
• Proficiency in MS applications, particularly Microsoft Word, Power Point and Excel.
• Work effectively in a team, matrix environment.
• Flexibility for early morning or late evening conference calls when necessary.
• Ability to travel 1-2 times per year.
• Some knowledge or proven acumen to learn about the educational and training track required to become a cardiologist, career options available within the profession.
• Experience with Salesforce/Fonteva CRM.
• Experience in healthcare industry or nonprofit association.
• Bilingual (Spanish).

About Us

At the American College of Cardiology, we bring our hearts to work. We are a 500-person organization dedicated and committed to our mission to transform cardiovascular care and improve heart health for all for more than 75 years. When you join our team, you become part of a culture that envisions a world where science, innovation and knowledge optimize cardiovascular care and outcomes. Every day, we are committed to supporting our more than 60,000 members and their patients around the globe and in doing so, ensure our staff have a positive environment of teamwork, collaboration, professionalism and excellence. To learn more about why ACC has been recognized as a great place to work, please visit our site, www.acc.org/jobs.

What We Offer

ACC values all members of our College family, including ACC staff. As the foundation of the organization, ACC staff enjoy world‑class benefits and a culture of work‑life balance.

• insurance (medical, dental, vision, basic life, and short- and long-term disability, and supplemental options)
• generous paid time off (pre-loaded vacation and sick, 12 holidays and an organizational shut-down during the last week of the year, parental leave, 2 community service days, and half-day summer Fridays)
• tuition assistance
• very competitive 10% retirement contribution after a year of service

Salary & Compensation

The salary ranges for will vary based on the local labor market; ACC’s Recruitment Team will be able to provide more information to candidates during initial discussions. Salary Range: 70,000-73,000.

Equal Employment Opportunity

ACC is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. All employment is decided on the basis of qualifications, merit and business need. Equal Opportunity Employer, including individuals with disabilities and veterans.

ACC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact Katie Sarreal, HR Business Partner at [e-mail] or [phone].