Associate, Member Recruitment

American College of Cardiology Foundation; Washington (District of Columbia); On-site; USD 70,000 - 73,000; Full time

Benefits offered by this job

Tuition assistance

10% retirement contribution

Job summary

The American College of Cardiology (ACC) seeks an Associate, Member Recruitment in Washington, DC. You will deliver outstanding service to members and staff by phone and email, process new and advancing member applications, and support the annual Convocation events.

You will become the expert on membership criteria, manage data in Salesforce/Fonteva, contribute to recruitment plans, coordinate meetings, and assist with member retention activities while collaborating across teams and with

Qualifications

• Bachelor’s degree and 2+ years of progressive experience in association management, nonprofit, or healthcare industry.
• Proven experience with developing and supporting committee/council/group activities; including preparation of meeting materials and follow-through.
• Excellent verbal and written communication skills including grammar, spelling, and proofreading.
• Ability to initiate and persevere on multiple, complex projects with minimal supervision.
• Ability to travel 1-2 times per year.

Responsibilities

• Serve as the College’s expert on each category of membership and their criteria.
• Utilize Salesforce/Fonteva to maintain data, process applications, and generate reports.
• Assist Team Leader in planning and executing recruitment initiatives.
• Work with staff to support member retention efforts.
• Organize and attend conference calls/meetings and prepare materials.
• Develop and update annual recruitment/marketing plan with measurable goals.
• Engage with external partners to support recruitment activities.
• Plan logistics for meetings and Annual Meeting events.

Skills

Communication skills

Project management

Team collaboration

Diplomatic communication

Bilingual Spanish

Education

Bachelor’s degree

Tools

Salesforce/Fonteva CRM

MS Office (Word/PowerPoint/Excel)

Job description

Position Title: Associate, Member Recruitment

Location: Washington, DC, United States

Department: Member Services

Description: Job Description

The American College of Cardiology (ACC) Member Recruitment team focuses on recruiting new members to the College and reinstating lapsed members. The team processes membership applications for all member types and runs periodic elections. They coordinate Convocation related activities and serve as staff support for the Credentialing & Member Services Committee.

The Associate represents the College on a daily basis by providing outstanding customer service via phone and email to members and staff at all levels. The Associate processes all new and advancing member applications. The Associate assists with the preparation and execution of the annual Convocation ceremony.

Responsibilities

• Serve as the College’s expert on each category of membership and their corresponding criteria, to support recruitment initiatives and needs of staff and key stakeholders.
• Utilize the association management software (Salesforce/Fonteva) to maintain accurate data, process membership applications, and generate reports.
• Assist Team Leader and other staff in planning and executing various member recruitment initiatives.
• Work with relevant staff to assist with ongoing member retention efforts.
• Organize and attend conference calls/meetings, prepare meeting materials, minutes, action items, and follow-up with designated staff or member work groups.
• Develop, implement, and update annual recruitment/marketing plan and define key measurables for success.
• Successfully engage with external partners and stakeholders to support ongoing member recruitment activities.
• Plan and implement all logistics for meetings as needed, including Committee meetings and Annual Meeting events.
• Work with relevant member leaders and staff to ensure that the strategy and operational plan aligns with the College mission.
• Other duties as necessary in support of member recruitment activities.

Qualifications

• Bachelor’s degree and 2+ years of progressive experience in association management, nonprofit, or healthcare industry. Graduate level degrees may be considered in lieu of experience
• Proven experience with developing and supporting committee/council/group activities; including preparation of meeting materials and relevant follow-through on activities.
• Excellent verbal and written communication skills including grammar, spelling, and proofreading.
• Ability to initiate and persevere on multiple, complex projects with minimal supervision.
• Ability to follow through on assignments/duties in a timely and complete manner.
• Diplomatic communication skills with members, member leaders and staff leaders.
• Adaptable and flexible; able to work in challenging and changing circumstances.
• Proficiency in MS applications, particularly Microsoft Word, Power Point and Excel.
• Work effectively in a team, matrix environment.
• Flexibility for early morning or late evening conference calls when necessary.
• Ability to travel 1-2 times per year.
• Some knowledge or proven acumen to learn about the educational and training track required to become a cardiologist, career options available within the profession.
• Experience with Salesforce/Fonteva CRM.
• Experience in healthcare industry or nonprofit association.
• Bilingual (Spanish)

About Us

At the American College of Cardiology, we bring our hearts to work.

We are a 500-person organization dedicated and committed to our mission to transform cardiovascular care and improve heart health for all for more than 75 years. When you join our team, you become part of a culture that envisions a world where science, innovation and knowledge optimize cardiovascular care and outcomes.

Every day, we are committed to supporting our more than 60,000 members and their patients around the globe and in doing so, ensure our staff have a positive environment of teamwork, collaboration, professionalism and excellence. To learn more about why ACC has been recognized as a great place to work, please visit our site, www.acc.org/jobs.

What We Offer

ACC values all members of our College family, including ACC staff. As the foundation of the organization, ACC staff enjoy world-class benefits and a culture of work-life balance. Our benefit offerings include insurance (medical, dental, vision, basic life, and short- and long-term disability, and supplemental options), generous paid time off (pre-loaded vacation and sick, 12 holidays and an organizational shut-down during the last week of the year, parental leave, 2 community service days, and half-day summer Fridays), tuition assistance and a very competitive 10% retirement contribution after a year of service, and much more! You can visit our careers site for an overview of our full offerings. Please note that these offerings may change at any time.

ACC believes in fair and equitable pay. Multiple factors are taken into consideration when we determine what salary to offer a selected candidate. These factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, as well as internal equity, market, and business considerations. Our salary ranges differ based on the cost of labor in the local market where the job will be performed. The salary ranges for will vary based on the local labor market; ACC’s Recruitment Team will be able to provide more information to candidates during initial discussions.

EEOC

ACC is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. All employment is decided on the basis of qualifications, merit and business need. Equal Opportunity Employer, including individuals with disabilities and veterans. ACC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact Katie Sarreal, HR Business Partner at [e-mail] or [phone].

Salary Range: 70,000-73,000

Equal employment opportunity, including veterans and individuals with disabilities.

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