Sr Specialist Clinical Solutions

Medline Industries, LP; Missouri; Hybrid; USD 92,000 - 138,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP is seeking a clinical expert to provide education programs, materials, and resources supporting clinical products and services. You will use end-user insights to improve clinical processes and secure or enhance business across the area of specialty.

The role involves presenting workshops, partnering with sales for product implementations, conducting reviews, and delivering training. Up to 75% travel is required; the position offers a comprehensive benefits package and a

Qualifications

• Minimum of five (5) years of clinical experience in the operating room required.
• Experience delivering presentations/clinical information to various audience levels.
• Experience analyzing data to identify issues and drive improvement.
• Proficient with Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Provide clinical support to customers and salesforce on clinical products and services.
• Assist with expansion and retention of clinical customers in collaboration with salesforce.
• Review account and product information and recommend onsite educational programs for staff needs.
• Partner with sales on product conversions and implementations.
• Assist sales in their territories at local and national/corporate levels.
• Conduct quarterly business reviews.
• Identify problems and recommend changes and solutions.
• Develop customer growth and retention proposals through consultations and relationships with key accounts.
• Coordinate and present workshops on clinical products and services.
• Develop clinical presentations and training on product lines.
• Conduct quality investigations and waste assessments for best practice recommendations.
• Conduct clinical utilization reviews to identify waste and standardization opportunities.
• Contribute to development of new products with customer insight.
• Engage in professional organizations and attend industry events.

Skills

Clinical expertise

Presentation skills

Data analysis

Project coordination

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Job Summary

Provide clinical expertise and customer education programs, materials, and resources in support of Medline clinical products and/or services. Provide end-user insight to clinical process enhancement and improvement opportunities in order to secure or enhance current business for area of specialty.

Job Description Responsibilities

• Provide clinical support to customers and salesforce on clinical products and services.
• Assist with expansion and business retention of potential and existing clinical customers in collaboration with the Medline salesforce
• Review account and product/service information and recommend formal, onsite educational programs to address clinical staff needs.
• Partner with sales force on product conversions and implementations.
• Assist sales in their territories as needed at the local and national/corporate account level.
• Conduct quarterly business reviews.
• Identify problem areas and recommend changes and solutions.
• Develop customer growth and retention service proposals through consultation and relationship building with key accounts.
• Coordinate, and present workshops and classes on clinical products and/or services.
• Develop clinical presentations and training on product lines
• Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations.
• Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
• Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities.
• Engage in professional organizations; attend national, regional, and local industry events.

Required Experience Education Work Experience

• Minimum of five (5) years of clinical experience in the operating room required.
• Cross-functional experience in ancillary procedural areas—such as the Cath Lab, Interventional Radiology (IR), Sterile Processing (SPD), Supply Chain, or Labor & Delivery) is preferred.
• Experience developing and delivering presentations/clinical information to various audience levels within an organization.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience prioritizing workload and scheduling effectively in order to meet deadlines.
• Experience developing and delivering presentations to various audience levels within, and external to, an organization.
• Proficient in Microsoft Word, Excel, PowerPoint.
• Position requires travel (by air/auto) up to 75% of the time for business purposes (within state and out of state).
• Environment includes office setting and medical facilities.
• Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).

Salary and Benefits

The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Inclusion and Diversity

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time.

About Medline Industries, LP

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. To learn more about how Medline makes healthcare run better, visit www.medline.com.

If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you.